Do you really know how your salespeople are answering this question: “What time do you close?”
If you close at 8:00 and the salesperson simply answers “We close at 8:00”, then plan on staying late more often than necessary. Now don’t get mad at the salesperson, they know they better work around the customer’s schedule.
READ MORE
Richard Keeney, Co-Founder
The Mar-Kee Group
888-300-4629
251-680-6633 (cell)
You need to be a member of DealerELITE.net to add comments!
Join DealerELITE.net