The car business is known for its loud and often over the top conversations. In the dealership we pay attention to the loudest sales people, managers, etc. The quiet employees in the background usually get ignored.
How's that working for you?
I just came across a quote: “There's zero correlation between being the best talker and having the best ideas.” This was from Susan Cain the author of Quiet: The Power of Introverts in a World That Can't Stop Talking.
We need to seek out the counsel and suggestions from the quiet employees in the background. You might be amazed at their ideas and suggestions.
I invite you to check out Susan's Manifesto of 16 quick thoughts th...
1. There’s a word for “people who are in their heads too much”: thinkers.
2. Our culture rightly admires risk-takers, but we need our “heed-takers” more than ever.
Please share your stories and insights of how introverts have helped you, or if you are an introvert share your thoughts on the contributions of folks like you.
You need to be a member of DealerELITE.net to add comments!
Join DealerELITE.net