It is my belief that these two questions need to be asked every time before leaving the customer to get a proposal from management.

Next to the last question to ask the customer before getting up to go for desk assistance:

“Is there any additional equipment you want me to factor into your proposal?”

You have given the customer a chance to share the other equipment they may be considering.  These are items they ask you to throw in if you want them to sign up. Often times it’s when you can least afford it; after you have already made previous deal concessions.

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Richard Keeney, Co-Founder

The Mar-Kee Group

888-300-4629

251-680-6633 (cell)