Proactive Dealer Solutions has worked with thousands of dealers all over North America for over 20 years now.  We get asked all the time what is the secret to your success with automotive dealers?  The answer is simple we bring processes that work, and dedicated staff that works with dealers to create, rehabilitate, or expand a team of experts who work with management to grow automotive dealerships all over North America.

The bigger question is why have dealers waited so long to realize that Sales staff, Internet sales teams and Service teams teams are not the best people to generate business and communicate with customers all the time.  The answer is surprisingly simple, car dealers and management believe that the staff they have get the job done right.  The truth of the matter is, specialists working with the best processes in the industry and consistently doing the right thing all the time get it done. Your team of Sales, service and Internet professionals don't have the time, training or expertise in most cases to get it done.

What happens now it most dealerships today is your staff does the best they can with limited training limited expertise and poor time management skills. From a customer perspective this just does not make sense. If you call a high-end hotel, or go into your local McDonald's, the process is always the same and both strive for customer excellence to drive their businesses.

A great Process will beat activity every time!  Dealerships who adopt a better process and invest in a dedicated team to get it done will grow their dealership have happier customers and more business. The bigger question is can you afford in today's tough automotive market for your competitors to adopt a process that creates a significant competitive advantage to grow their business and hope that your existing process can compete.  In today's market growth will come at the expense of your competitors anyway!

Are you ready to dominate your local market?  In order to generate more business and have more happy customers you and you team will need to wake up to the new reality in the car business.

If you have questions, need answers, or would like a free road map for your automotive dealership, call our office at 1-877-452-2753 and will be happy to help!

 Make 2012 or breakaway year at your automotive dealership or dealership group!

Ian Nethercott

Performance Coach

Proactive Dealer Solutions

1 877 452 2753

http://www.bdcexperts.com