Top Internet Auto Retailer Cardinale Automotive Group Increases Sales Velocity Thirty-Six Percent Using Flick Fusion Inventory Videos

FOR IMMEDIATE RELEASE

Urbandale, IA--May 18th--Flick Fusion (www.flickfusion.com) announced today that the Cardinale Automotive Group (member of the Cardinale-Group of Companies), one of the nation's top Internet auto retailers with 17 stores in California and Arizona, has increased sales velocity 36 percent since it switched to Flick Fusion for its video inventory marketing needs. In May 2014, the Cardinale Automotive Group's average initial contact-to-sold timeframe was 17.3 days. The auto group incorporated Flick Fusion videos as a key component in its digital advertising strategy, and today the group's rolling average contact-to-sold is 11.1 days, with a few of its larger metropolitan stores enjoying an average of 5.3 days. The national average contact-to-sold timeframe for auto dealers is 50.3 days.

 

"Inventory is like produce; it begins to rot the moment it's unloaded," said Erich Gail, Chief Operating Officer of the Cardinale-Group of Companies. "Our digital strategy throughout our automotive group focuses on being where the buyer is at the exact zero-moment-of-truth (ZMOT), when the consumer knows what vehicle he wants, why he wants it and is now looking for "the" place to buy it. The sight, sound and motion that videos provide emphasize the three emotional triggers we use to connect with those in-market ZMOT buyers."

 

Recently the Cardinale Automotive Group achieved the #4 ranking in WardsAuto e-Dealer Top 100 in North America list. Like a few other top Internet retailers, the group is 100 percent digital. "We do not invest one penny in traditional advertising of any kind," said Gail. "While I wouldn't recommend that for all retailers, a digital-only ZMOT strategy works extremely well for us throughout the markets we serve."

 

Gail focuses the group's digital strategy exclusively on consumers' ZMOT. "Of the $55 billion dollars invested annually in auto advertising, 93 percent of that is spent within the overcrowded stimulus and consideration phase," said Gail. "The challenge within these phases is they represent higher funnel shoppers who have yet to transition to a buyer. These phases make sense for a manufacturer, but not for a retail dealership. As dealers, we do not need to spray our brands or invest our precious capital across all segments, we only need to be where consumers are when they are buying."

 

To ensure success with consumers at their ZMOT, Gail has focused the operating and digital retail strategy to reflect five essential components: (1) merchandising (2) pricing (3) video marketing (4) targeted in-market buyer channels, and (5) a humanized social voice (being part of the conversation in social media).

 

To fulfill their video marketing requirements, Gail switched from another vendor to Flick Fusion Video Marketing one year ago. "We chose the Flick Fusion team based on their performance-fueled commitment, their ability to integrate with our technology, their scalable platform and their performance reporting capabilities," said Gail. "They're fantastic; it's been a wonderfully collaborative relationship."

 

Flick Fusion Video Marketing provides the industry's only platform that completely automates the video production and distribution process, making it simple and fast for auto dealers to create inventory, email and other types of videos. Salespeople can shoot their own videos or choose from an existing library of stock video footage to create dynamic, custom-branded videos in just a few short minutes. Flick Fusion's automated distribution process ensures videos display on a dealership's VDPs, social platforms including Facebook and YouTube, third-party sites and more.

 

The Cardinale Automotive Group's three-pronged video marketing strategy includes:

1) Inventory videos on all dealerships' Vehicle Display Pages (VDPs)

2) Inventory videos on all dealerships' Facebook active inventory pages

3) Direct vehicle-specific video links embedded into active targeted and re-targeted digital ads, as well as text and banner advertising

 

Additionally, the Cardinale-Group of Companies has broadened its market reach with an ongoing, development collaboration between ZMOT Auto (a Cardinale-Group company) and Flick Fusion to provide all videos in English and in conversational Spanish.

 

The advanced reporting capabilities of Flick Fusion's video platform allows ZMOT Auto to track critical metrics, ensuring they are able to attribute every conversion, every lead source and every appointment. "When it comes to video-specific metrics, we study the frequency of views by an individual user," said Gail. "Say a person watches a video twice in 24 hours; they watch it once at work then later at home that night, which means they may be showing it to a spouse. The next day if that person contacts us via form submission, chat, email or phone, we know that person is a buyer. Done. He's an owner."

 

The Cardinale Automotive Group has high standards and performance expectations for all associates within every department of every store. For example, sales operating performance of manager-confirmed shown appointments reflects an average closing ratio of 80 percent or greater. "The sight, sound and motion of video creates a compelling pre-ownership experience," said Gail. "When that person shows, we already know they want to buy the car they have selected."

 

Because of this powerful emotional connection, the Cardinale Automotive Group through ZMOT Auto can attribute a higher gross profit per vehicle on inventory sold to video lead prospects. "We know by the volume and frequency of video views if a piece of inventory is likely to move quickly," said Gail. "We know when a customer arrives for an appointment they are emotionally invested in a specific vehicle or model series, and as a result of our merchandising and cost-to-market strategy we do not find it necessary to discount further. This reality of zero moment retail has provided sustainable growth on our overall transactions."

 

In one year, Flick Fusion's video marketing platform has helped the Cardinale Automotive Group boost its gross profit per vehicle and contact-to-sold sales velocity by 36 percent. The increased inventory turn has contributed to a greater volume of throughput and profitability for the group's fixed operations, including service, parts and sales, as well as sales operations within new, pre-owned and finance.

 

"After months, weeks and greater than 13 hours of research and consideration, it all comes down to that zero moment when the consumer asks 'Where am I going to buy?'" said Gail. "Video as an emotional connector accelerates the consumer experience. Video is such a great differentiator for us and has provided tremendous momentum to our digital marketing strategy."

 

About Flick Fusion

 

Flick Fusion specializes in creating, managing, and distributing dynamic and cost-effective online and mobile video products. Each video is designed to help dealerships reach and engage with customers, delivering rich content that results in increased sales and ROI. Flick Fusion produces video content for more than 3,000 dealerships and more than a dozen reseller partners. For more information, visit http://www.flickfusion.com

 

About Cardinale-Group of Companies

 

The Cardinale-Group of Companies consist of: the Cardinale Automotive Group (http://www.CardinaleWay.com ), with 17 retail automotive locations throughout California and Arizona; ZMOT Automotive Digital Velocity (http://www.ZMOTauto.com ), integrated and weaponized digital retail performance solutions for automotive dealers within the United States and Canada; and Cardinale AG Vehicle Supply – North America (http://www.CardinaleAG.com ), providing vehicle supply, acquisition, transportation and risk management services to automotive manufacturers for use in sales training ride & drive events, consumer marketing campaigns, engineering and product development initiatives.

 

For more information, visit http://www.Cardinale-Group.com

 

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Comment by steven chessin on May 27, 2015 at 2:27pm

Brian - Emotional response is a key ingredient of auto sales. But how do you know how high an effort is needed ? You can't know. A minimal effort can be enough. Or not. The correct answer is scaleability. I chose FlickFusion because I can amp-up video from level-to-level as needed and distribute the fresh productions to every website automatically. This did not matter to me when I only managed eBay -- but when managing all sites - being able to distribute to all is a necessary feature. And being able to swap-out a photo slideshow with a showroom walkaround when more response is needed is something others simply told me was 'not available'. Both features are needs not wants except for those that do not understand why a presentation would have to be upgraded from it's default setting -- which to me is a place-holder - like stock photos.It really makes a difference.  

  

Comment by Brian Cox on May 26, 2015 at 10:14pm

Sorry I missed this until now. Thanks Steven, dealers not using video are missing out on creating that level of excitement with their customers.

Comment by steven chessin on May 18, 2015 at 2:18pm
Brian  
Here's a direct quote from an actual customer from this weekend that came-in because of the FF video that made him a total 'lay-down' because he got a FF video email. "Great video! I will be there tomorrow around 2. Need to coach soccer at 11am. Thank you!"  Dealers can scoff and say it was the video content - not the distribution platform - or maybe - the car / price. The truth is it is all of the above just as when a car wins a race it is driver, engine, suspension, tires -- all of it. But I must say that even though I have had success with vehicle video presentations for 15 years (going back to dial-ups and floppy disk downloads) the FF platform itself offerssignificant advantages that insure greater success than I have previously experienced. This month I am at 17 sales on the 18th of the month. My funnel of lead-generation, appointments, apponts kept, and solds is way up with no other changes including strong hits from outside the area. "Comments: Hi!  Is this ML still available?  Also, im in AZ so what are transportation options?  Thank you!"  
As I read your press-release article I see lots of stats. That's great for pragmatists which is all dealers because they crunch numbers all day every day. But fronting cars is all throwing gasoline on the fire customers feel when they see the car they want. Customers TRY their best to stay cold and pragmatic. You MUST reach them where they are vulnerable in their emotional-zone or else it is your numbers vs everyone else's. And do this first and best   ... online. If someone has something better than FF video ... like a transporter beam  ... I'd be the first to use it ... until that is available this is the sharpest knife in the drawer.

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