I was wondering is anyone has any experience texting customers? It seems to be a bigger problem getting our customers on phone. Most I know today don't even look at the phone when it rings and certainly don't listen to there voice mails. But they do pull out the phone as soon as a text comes in. They can be in a meeting and they still take out that phone to see who it was. Some will even text me back right after I have called and left a voice mail.
I use Vinsolutions as our ILM and I was hoping to hear if someone has are process or system that seems to work using texting as a tool. Is there a way to intergrade it into my ILM and is there anyone that has templets that work?

Joe Leedgaard

Phil Meador Motors
Pocatello, ID 83201