Equals More Productive Employees!
A Harvard Business Review shows that Boomers and Gen Ys are changing what constitutes a great place to work! Keep in mind that each of these generations are roughly twice the size of Gen X which lies in the middle, so it is critical that we listen.
When a group of 50 multinational companies spearheaded two large scale nationally representative surveys the following became abundantly clear.
Flexible work schedules and the opportunity to give back to society trumped the size of the paycheck.
It is clear there has been a shift in priorities that require a different perspective. Last year my company did recruiting for some of our clients. After doing many interviews and offering lucrative positions only to be stood up or turned down, it quickly became clear that the automotive industry needs to make some big changes. Who could fault anyone for wanting more time for their families, hobbies, continued education and to give back and connect with society through volunteering or faith based activities. There is also research that proves that individuals who take time for these activities and have strong connections outside of work are healthier, happier and... are you ready for this...MORE PRODUCTIVE! Wouldn't you rather have a balanced happy employee on a flexible 40 hour schedule than an unhappy burnt out employee for 60. It would be interesting to compare their numbers.
So Dealers and Managers my questions to you is how do we make this work in your store? Are you willing to make schedule changes to advance production and employee retention? Have you promoted any programs that connect your employees to charities or helping others in your community? Please send in your ideas or practices already put in place and I will compile a list so everyone can begin the movement toward attracting the best future employees and keeping the stars we already have. Over the next few months we will share all of your ideas. Then we will look at why you are having a hard time recruiting females in your service department. Spoiler alert, the results are pretty similar.
Special Offer!
Special offer to dE ALL members: Like Sally Whitesell's Service Solutions Facebook page and leave the comment "Free online session" and guess what? We will send you one! That is just how bad we want to be your friend!
SW SERVICE SOLUTIONS
4204 Whitetail Cir
Niceville, Florida 32578
317-509-5615
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Special Offer!
Special offer to dE ALL members: Like Sally Whitesell's Service Solutions Facebook page and leave the comment "Free online session" and guess what? We will send you one! That is just how bad we want to be your friend!
Comment
Kris, this is a big change in thinking for our industry. Most Dealers and Managers have been working 60-80 hours for generations. We tend to forget that not everyone thinks the same way that leaders and entrepreneurs think but when the majority of the work force speaks out, we have to listen!
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