Recently I’ve experienced some intermittent chest pain every now and then that would last about 10 to 15 seconds and go away. After considering potential health implications I went to my local doctor’s office that performed an EKG. After the EKG was performed she was studying the print out very concerned. She then looked at me and suggested I go to an ER for further testing and said if I were her father an ambulance would’ve been dispatched all ready to pick me up and take me there. The Cleveland Clinic provides my healthcare on major issues so I proceeded off as instructed to get further testing. They were fast and efficient and before long had their own EKG and blood pulled for evaluation. After two hours the doctor came in for a discussion informing me the EKG and blood work was negative for heart attack. In this discussion, the doctor began talking about risk factors that grabbed my attention. They asked if I smoked or drank very much which would add to my risk factors. My age was considered a risk factor in this same discussion. I left the hospital totally assured my heart was in good condition and the first EKG was in error. My thoughts however, were stuck on evaluating my own risk factors. Criticizing my own behaviors would include the fact I wasn’t consistent with my diet or exercise that would reduce my heart risk factors and provide me a better quality of life. Only one risk factor wasn’t a personal choice or commitment that could be made by me individually and that is my age. No matter who you are or what business you are in I challenge you all to spend some time looking at your risk factors. If you’re in a car dealership and fixed operations aren’t performing well, you add to your risk factor for survival. If the sales department is struggling or an employee isn’t performing well, you add to your risk factor. Ultimately, I find it interesting in both our business and personal lives the quality of it will depend on reducing our risk factors with a commitment to do what we can to implement positive change. Will you reduce the risk factors in your life today or ignore the warning signs? The choice is truly only yours.

Sincerely,
Rob Gehring, President
Fixed Performance Inc.
rgehring@fixedperformance.com
1-888-205-8718
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Most states have enacted laws that require auto manufacturers to pay retail prices for warranty repairs. Many dealerships haven't taken advantage of this yet losing thousands of dollars additional gross profit every month! Fixed Performance is proud to announce our new program Margin Plus where we help dealerships maximize warranty parts and labor margins. We are offering a phone review where your individual situation will be discussed without cost or obligation. Our lives are dedicated to fixed operations. It is all we do! Why deal with folks that haven’t ever written a repair order? Visit our website at http://fixedperformance.com/margin-plus.html or call 888-205-8718 to set up your call.

Sincerely,
Rob Gehring, President
Fixed Performance Inc.
rgehring@fixedperformance.com
1-888-205-8718

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