Many of today’s luxury car brands are promoting their December holiday campaigns. But which luxury car drivers see the current month as a December to forget campaign for their car?
Swapalease.com analyzed all listings of its recent Black Friday holiday promotion, which offered deep discounts to people looking to escape their car lease through transfer. Of all popular luxury brands, Mercedes-Benz saw the largest population looking to escape at 21.6% of total listings. BMW drivers represented the second tier of luxury listings at 18.5%; Lexus was third at 6.8% of listings; followed by Audi in fourth at 4.3% of listings.
Swapalease.com executives quickly point out that this isn’t necessarily bad news for these brands, as Mercedes-Benz, BMW and Lexus all enjoy high brand retention on the site. It is estimated that a high percentage of these customers plan to shop for a new car within the same brand family. Manufacturers that make it difficult for lease transfers typically see a larger portion of their listings result in brand defections.
“Brands with a favorable transfer policy that make it easy for drivers to switch have historically enjoyed higher retention rates,” said Scot Hall, Swapalease.com Executive Vice President. “It is not surprising to see as many as 75% of these customers return to the same brand simply because they like the simplicity of getting a different car more frequently.”
Swapalease.com executives were also interested in the disparity between Mercedes-Benz, BMW and Lexus, which over the last few years had developed more parity among inventory representation. In a recent customer survey on brand popularity, these three brands differed by just a few percentage points according to customer feedback.
Headquartered in Cincinnati, Ohio, Swapalease.com is the world’s largest automotive lease marketplace and the pioneer in facilitating lease transfers online. More specifically Swapalease.com matches individuals who want to get out of their lease with people who are looking for short-term lease agreements. Prospective buyers can search the listings for the exact vehicle they want, and then register for a nominal fee, allowing them to use Swapalease.com’s safe online system to contact the prospective seller and close the deal.
© 2024 Created by DealerELITE. Powered by
You need to be a member of DealerELITE.net to add comments!
Join DealerELITE.net