NewswireToday - /newswire/ - Hollywood, FL, United States, 01/30/2009 - Empowering women viewers to be smarter and more savvy shoppers in a tough economy, Delia Passi is appearing on the Lifetime Network’s daily morning show “The Balancing Act” in a special segment called “The Customer Service Seal of Approval".
SUSAN HAIR 561-309-7078

Delia Passi, the founder of WomenCertified, will be making a guest appearance on the Lifetime Network's daily morning show, "The Balancing Act" on Thursday, February 12, 2009 at 7am EST and PST, 6am CST. During her appearance, Passi will offer expert shopping and buying tips in a special segment titled, “The Customer Service Seal of Approval,” geared to the show's female audience.

Passi will also describe to viewers how WomenCertified honors companies and individuals for their commitment to higher standards of customer service. Having created the WomenCertified Seal of Approval and the WomenCertified Vision Award, Passi is the leading consumer advocate for women and travels around the world training companies and salespeople how to create women friendly customer experiences.

"WomenCertified a win-win program," Passi stated. "Women the world over are starting to receive the level of customer service they expect and deserve, and companies are enjoying the benefits of giving their most influential customers what they want."

Passi's segment on "The Balancing Act" will also be available through online video postings the same day on The Balancing Act's website, iTunes, Yahoo! Video, AOL Video and YouTube.

About WomenCertified
WomenCertified is a proven training and certification program, rich with resources to help professionals create better customer experiences for women and to increase sales through more effective communication and enriched customer service. As the seal of approval women trust for better customer service, WomenCertified is an accolade awarded to professionals and companies who commit to providing higher standards of customer service.