This week, Jeff covers a topic that is brought up in every class, workshop, and consistently throughout the training process: WORD TRACKS! Stay tuned to hear which word tracks to use, why they are so important, and how to hold your team accountable to use them. Hint- We ALL use word tracks every day!
Copyright 2019 Wm Jeff Cowan
Website: automotiveservicetraining.com
800-248-2931
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