Big Tom LaPointe's Likes
April 2016
...the 930 had “turbo lag as long as a coffee break. Mash the throttle at 3000 rpm, and the boost gauge plays dead until the tach reaches 4000.” - …
Blog Live chat is like driving a Porsche Turbo – it must be done right 1 Like The Auto Industry Needs a New Type of Sales ManagerPlanning for Tomorrow, Today
I apologize in advance, as this column is going to upset a number of sales managers.
The biggest challenge most…
Blog The Auto Industry Needs a New Type of Sales Manager 8 LikesFebruary 2016
Adding Live Chat software or a hosted / managed chat option to your website…
Shoppers ready to spend money, combined with manufacturers launching massive incentives and ad…
Blog Live Chat - take a lesson from MJ and 'Just Do It' 1 LikeSome people want it to happen,
some wish it would happen,
others make it…
March 2015
What I Found When Mystery Shopping A BMW Dealership This Week…
Today, Phil and I are out shopping for a new car…. In fact, I’m currently test driving a BMW 328i…
January 2015
The…
Once you get over the beauty of the 1970 Dodge Charger in the picture,…
Blog Why 'Irrelevant' Content on a Dealer's Website is Relevant 3 Likes It’s All Going Mobile. We Get It. Now What?Compared to a couple of years ago, the number…
Blog It’s All Going Mobile. We Get It. Now What? 2 LikesNovember 2014
Content marketing, in general, can provide many valuable benefits. It can help…
January 2014
CarChat24 receives its third “Top Rated” Award for Dealer Satisfaction…
Thanks to social media, the leaders of companies are often much more…
Blog 6 Personal Profile Picture Types to Help You Represent Your Business 11 Likes When the Customer Isn’t Right I write a lot about customer experience, service and retention. With our…
December 2013
An SEO, one of the most common questions from…
Blog Are you Investing in SEO the Warren Buffett Way? 3 LikesNovember 2013
Strong relationships are similar to spider webs, especially in the auto industry.…
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