I'm prepping for a big strategy meeting with a dealer group. So I decide to verify my hunch that there is big opportunity in training the call handlers for better Appointment Set, CSI,…
Blog Uh Oh...It just dawned on me...We have to train the Caller too!! 4 Likes Race For The GoldOk, so you finished with one of the worst months you’ve ever had-now…
Blog Race For The Gold 5 Likes Race For The Gold video Race For The Gold 5 Likes Ric McCoy Member Ric McCoy 4 Likes Service Tech In today’s market it is very hard to find a reliable service technician; we are in desperate need for 4 additional technicians, any thoughts or suggestions on how and where we can find these technici… Discussion Service Tech 3 LikesIn today’s durable goods market there are two main factors other than…
Blog Earning Customer Loyalty Through Great Customer Service 13 Likes Hyundai Dealer Customer Testimonial Video in… video Hyundai Dealer Customer Testimonial Video in… 3 Likes© 2024 Created by DealerELITE. Powered by