MANNY LUNA's Likes

Why Every Sales Person Needs a Website The way people buy vehicles has changed. Technology is speeding toward the future, and thanks to sites such as Google, Facebook, and Twitter, millions of potential automotive buyers are using the i… Discussion Why Every Sales Person Needs a Website 1 Like Tim Scoutelas

Member Tim Scoutelas 1 Like Brian Benstock

Member Brian Benstock 0 Likes Adam Barish

Member Adam Barish 6 Likes Online Service Advisor Training - Service Ad…

video Online Service Advisor Training - Service Ad… 7 Likes Digital Daily Turbo Tip #1 - Voice Mail Magi…

video Digital Daily Turbo Tip #1 - Voice Mail Magi… 7 Likes Uh Oh...It just dawned on me...We have to train the Caller too!!

I'm prepping for a big strategy meeting with a dealer group. So I decide to verify my hunch that there is big opportunity in training the call handlers for better Appointment Set, CSI,…

Blog Uh Oh...It just dawned on me...We have to train the Caller too!! 4 Likes Race For The Gold

Ok, so you finished with one of the worst months you’ve ever had-now…

Blog Race For The Gold 5 Likes Race For The Gold

video Race For The Gold 5 Likes Ric McCoy

Member Ric McCoy 4 Likes Service Tech In today’s market it is very hard to find a reliable service technician; we are in desperate need for 4 additional technicians, any thoughts or suggestions on how and where we can find these technici… Discussion Service Tech 3 Likes

Earning Customer Loyalty Through Great Customer Service

In today’s durable goods market there are two main factors other than…

Blog Earning Customer Loyalty Through Great Customer Service 13 Likes Hyundai Dealer Customer Testimonial Video in…

video Hyundai Dealer Customer Testimonial Video in… 3 Likes

"What value, contribution, benefit, or fulfillment do I have to give them?"

If A Tree…

Blog "What value, contribution, benefit, or fulfillment do I have to give them?" 2 Likes Follow through - is the key to a great idea…

video Follow through - is the key to a great idea… 6 Likes THE DATA POLICE HAVE ARRIVED

Most recently there has been a bold new wave washing over the automotive dealership landscape. Beginning with TrueCar, whose CEO bragged about using data to eliminate dealerships and lower…

Blog THE DATA POLICE HAVE ARRIVED 14 Likes There is no such thing as customers for life. It's just hype to make us feel good.

I have never met anyone 30 years or older that has bought every car and went back for service 100% of the time to the same dealership. Once we face the this fact we can figure out ways to get…

Blog There is no such thing as customers for life. It's just hype to make us feel good. 4 Likes

True Car Demise of Sears Retail

video True Car Demise of Sears Retail 10 Likes Santa Claus Is Coming To Town

video Santa Claus Is Coming To Town 1 Like So How Does Z-MOT Really Work? Here are some Live Testimonials.

Blog So How Does Z-MOT Really Work? Here are some Live Testimonials. 2 Likes How To Search Car Shopping Buyers On Twitter

video How To Search Car Shopping Buyers On Twitter 2 Likes

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