Some dealership personnel tend to do things that really boil down to just CYA…
Blog The Customer’s Time is not yours so Stop Thinking it is! 2 LikesCustomer service surveys are becoming more…
Blog Excellent Service…I Promise! 3 LikesThe glaring mistakes of a well-intentioned…
Blog My New Car Buying Experience 9 LikesSuccessful sales consultants in the automobile industry do the following:
1. They plan their day the…
In the 2015 NADA Workforce Study, one of the most shocking statistics to me…
Blog How to Reduce Employee Turnover 2 Likes Why Live Chat and Responsive Websites Will Grow Your EngagementThe automotive industry has seen an influx in sales stemming from…
Blog Why Live Chat and Responsive Websites Will Grow Your Engagement 1 Like The Follow-UpIt happens every day. You sit in your morning meetings and you review the…
Blog The Follow-Up 4 Likes Dealers! Get Serious about Buying Directly from the Consumer Blog Dealers! Get Serious about Buying Directly from the Consumer 4 LikesIn order to be successful in today’s extremely competitive…
Blog Underpromise and Overdeliver: How to Increase Customer Satisfaction in Auto Sales 2 Likes A True Vehicle Experience...Driving home from the airport late last Thursday night, I switched on some good old’ talk back radio to keep me awake on for the journey… Bad idea most of the time…! But this night, a motor…
Blog A True Vehicle Experience... 2 LikesA 2014 study by Autotrader showed that consumers are visiting fewer dealers in…
Blog Is the Internet An Enemy To Car Dealerships? 2 Likes The Five Rules For Change
How do you see…
Blog The Five Rules For Change 2 Likes Your Reputation Your SuccessAccording to Wikipedia* Reputation Management is the influencing and/or control of an individual's or…
Blog Your Reputation Your Success 3 Likes Ten Tips for Improving Your Sales PresentationMaking a strong sales presentation is crucial to closing more sales. Here are 10 tips to help you improve yours:
1. Acknowledge your customer’s requests and…
Blog Ten Tips for Improving Your Sales Presentation 3 Likes Close out Weekend- Sell urgency!
Subject: Close out week end
Close out week end- OUR TIME TO SHINE!!!
Let's Sell urgency - and teach our associates the same. The end of the month…
Blog Close out Weekend- Sell urgency! 1 LikeThis obstacle usually comes from Customers during the…
Blog Is It OK if I Walk Around by Myself? 5 LikesTraining and consulting with America’s car dealers is both fun and…
Blog The Three Car Dealership Biases to Making a Change in Culture 7 Likes Think Twice Before Going Under The KnifeThink Twice Before Going Under the Knife
By: Alan Ram
Let me say at the outset; I love BDCs. Like anything else though, there are…
Blog Think Twice Before Going Under The Knife 10 Likes Eliana Raggio Member Eliana Raggio 3 Likes© 2024 Created by DealerELITE. Powered by