In order to be successful in today’s extremely competitive…
Blog Underpromise and Overdeliver: How to Increase Customer Satisfaction in Auto Sales 2 Likes A True Vehicle Experience...Driving home from the airport late last Thursday night, I switched on some good old’ talk back radio to keep me awake on for the journey… Bad idea most of the time…! But this night, a motor…
Blog A True Vehicle Experience... 2 Likes A 2014 study by Autotrader showed that consumers are visiting fewer dealers in…
How do you see…
Blog The Five Rules For Change 2 Likes Your Reputation Your SuccessAccording to Wikipedia* Reputation Management is the influencing and/or control of an individual's or…
Blog Your Reputation Your Success 3 Likes Ten Tips for Improving Your Sales PresentationMaking a strong sales presentation is crucial to closing more sales. Here are 10 tips to help you improve yours:
1. Acknowledge your customer’s requests and…
Blog Ten Tips for Improving Your Sales Presentation 3 Likes Close out Weekend- Sell urgency!
Subject: Close out week end
Close out week end- OUR TIME TO SHINE!!!
Let's Sell urgency - and teach our associates the same. The end of the month…
Blog Close out Weekend- Sell urgency! 1 LikeThis obstacle usually comes from Customers during the…
Blog Is It OK if I Walk Around by Myself? 5 LikesTraining and consulting with America’s car dealers is both fun and…
Blog The Three Car Dealership Biases to Making a Change in Culture 7 Likes Think Twice Before Going Under The KnifeThink Twice Before Going Under the Knife
By: Alan Ram
Let me say at the outset; I love BDCs. Like anything else though, there are…
Blog Think Twice Before Going Under The Knife 10 Likes Eliana RaggioThere is a big opportunity that most dealerships are not taking advantage of on a daily basis. Buying a car is a huge investment. On average it is the 2nd biggest investment in your…
Blog The Most Important Meet and Greet 8 Likes Phone Up Dialogue
Phone Up Dialogue
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Blog Phone Up Dialogue 4 Likes Episode 1 : Who's the Idiot?A majority of us in the dealership consulting community, together with many client-dealers to whom we provide services, have long recognized a need for changes in salesperson compensation…
Blog Are Sales Pay Plans on Your Mind? 3 LikesAre You Selling in the Zone?
Recently, I came across some old notes I took at a Half-A-Car training meeting about twelve years ago. The notes were centered around being…
Blog Are You Selling in the Zone? 8 Likes Target Your Customers With MobileWhile the Internet changed how a dealer sells cars and how a customer shops for a car, the smartphone has completely revolutionized the car shopping and…
Blog Target Your Customers With Mobile 2 Likes Winning Is Knowing The Rules Better Than Your Competitor On January 11, the New England Patriots faced the Baltimore Ravens in a…
The Seven Most Important Words in Closing
By David Lewis…
Blog The 7 Most Important Words in Closing 7 Likes A Logical Connection Between Texting and Website ChatWhen we look at texting as it pertains to the car business, it's easy…
Blog A Logical Connection Between Texting and Website Chat 2 Likes
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