Michael Del Priore's Likes
January 2015
On January 11, the New England Patriots faced the Baltimore Ravens in a…
The Seven Most Important Words in Closing
By David Lewis…
Blog The 7 Most Important Words in Closing 7 Likes A Logical Connection Between Texting and Website ChatWhen we look at texting as it pertains to the car business, it's easy…
Blog A Logical Connection Between Texting and Website Chat 2 Likes Why Customers Are So DefensiveWhy Are Customers So…
Blog Why Customers Are So Defensive 5 Likes Becoming the Best You Can BeThis article was written by Steve Hall of the NCM Institute Center for Automotive Retail…
Blog Becoming the Best You Can Be 2 LikesDecember 2014
Forgive me for saying this, but from where I now stand, it is quite apparent to me that there is way more opportunity for improving profitability than most dealership managers…
Blog Unrealized Opportunities in the Used Vehicle Department 4 Likes Maybe You Should Change GearsStop Being Reactive And Start Being Proactive
Have you ever caught yourself thinking "50% of my advertising is waste?" If you feel you're not getting the…
April 2014
Written by Paul Stowe. Originally published on the Up to Speed blog.
The rapid…
Blog Accept or Reject: You Need More Salespeople - by Paul Stowe 3 Likes Are We at a Cross Roads with our Auto Sales Staff?Even if you don’t believe, as I do, that high sales staff turnover is the number one issue facing the auto industry today; we certainly can agree it is right at the top of the list. There is not…
Blog Are We at a Cross Roads with our Auto Sales Staff? 6 LikesJanuary 2014
I write a lot about customer experience, service and retention. With our…
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