Michael Del Priore's Likes
January 2015
Why Are Customers So…
Blog Why Customers Are So Defensive 5 Likes Becoming the Best You Can BeThis article was written by Steve Hall of the NCM Institute Center for Automotive Retail…
Blog Becoming the Best You Can Be 2 LikesDecember 2014
Forgive me for saying this, but from where I now stand, it is quite apparent to me that there is way more opportunity for improving profitability than most dealership managers…
Blog Unrealized Opportunities in the Used Vehicle Department 4 Likes Maybe You Should Change GearsStop Being Reactive And Start Being Proactive
Have you ever caught yourself thinking "50% of my advertising is waste?" If you feel you're not getting the…
April 2014
Written by Paul Stowe. Originally published on the Up to Speed blog.
The rapid…
Blog Accept or Reject: You Need More Salespeople - by Paul Stowe 3 Likes Are We at a Cross Roads with our Auto Sales Staff?Even if you don’t believe, as I do, that high sales staff turnover is the number one issue facing the auto industry today; we certainly can agree it is right at the top of the list. There is not…
Blog Are We at a Cross Roads with our Auto Sales Staff? 6 LikesJanuary 2014
I write a lot about customer experience, service and retention. With our…
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