Pat Kirley's Likes
January 2013
Failure to properly disclose a vehicle’s history is one of the…
There are many people in this world who…
“I want to think about it.”
Baloney. If you believe and allow this excuse from customers, you and your family will be eating Ramen Noodle soup your whole career. When customers…
Blog Automotive Sales Training - I Want To Think About It 3 Likes If You Had To Reinvent or Update Your DMS What Would You Add?
There is…
You did it-and you know you did it. You not only let yourself…
Blog Guilty By Reason Of Insanity 5 Likes Automotive Internet Sales and BDC Expert Stan Sher To Speak at Internet Battle Plan XII Blog Automotive Internet Sales and BDC Expert Stan Sher To Speak at Internet Battle Plan XII 2 LikesDecember 2012
Exploring the benefits to car dealers from partnerships between website suppliers and Google...…
Blog Google Certification; Benefits to Car Dealers from Supplier Partnerships with Google... 4 Likes Automotive Sales Training - The Death of the Traditional Dealership: Part 4Everyone talks about change, but few people embrace it. Change is growth, and growth is positive and unavoidable. If you don’t change, the world will change without you and leave you behind. In…
Blog Automotive Sales Training - The Death of the Traditional Dealership: Part 4 11 Likes One Major Secret To A Higher Closing RatioThings HAVE changed! Customer buying habits have changed. The entire world has changed the way we do business and buy just about everything.
ONE of the most significant things…
Blog One Major Secret To A Higher Closing Ratio 1 LikeNovember 2012
1. You have no sense of…
Blog 10 Reasons Why Your Sales Career Sucks (& what you can do about it) 11 Likes You In ReviewOctober 2012
The original article I had scheduled for today is titled, Tactics for Improving Employee Productivity. But as I was putting the finishing touches on the content, I said to myself, “Self,…
Blog From the NCM Institute Blog: Develop Your Dealership Game Plan Before You Hit the Field 2 Likes How to Turn a Bad Mood Into a Good Mood- Call 3 of your favorite customer.
- Call 3 customers that gave you high marks on your customer satisfaction survey.
- Find 3 co-workers.
These are some things…
Blog How to Turn a Bad Mood Into a Good Mood 4 Likes Are You INTERESTED or COMMITTED?In my 25+ years in the automotive dealership training and consulting arena, I have been exposed to numerous dealership executives, department managers, and sales and service personnel who felt the…
Blog From the NCM Institute Blog: Work Smarter, Not Harder in Your Auto Dealership! 9 Likes A Message from Stan Sher To Get Inspired Through Excitement Blog A Message from Stan Sher To Get Inspired Through Excitement 3 Likes Regarding the Trend Towards "Super Vendors"
This is as much a question that I would love answered as it is a personal opinion that I'm posting on my own behalf. News of yesterday's…
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