Pat Kirley's Likes
May 2017
A brand-new survey just completed by…
Blog Female Customers in Sales or Service 7 LikesJune 2016
April 2016
Planning for Tomorrow, Today
I apologize in advance, as this column is going to upset a number of sales managers.
The biggest challenge most…
Blog The Auto Industry Needs a New Type of Sales Manager 8 LikesMarch 2016
In a transparent, information-rich world where showrooming is commonplace, a pricing tactic used by many retailers seems strangely shortsighted. For lack of a better term, let’s call this…
Blog Is Duplicitous Pricing Good Business? 4 LikesSeptember 2015
Glengarry Glen Gross
By: Alan Ram
Who remembers that…
Blog Glengarry Glen Gross 4 LikesJune 2015
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Blog Winners vs. Losers: Winners Say - If it is to be, it is up to me 3 Likes Employees Can’t Love Products They Can’t Try…August 2014
You don’t have to be a psychic to predict the future. We know with absolute certainty what’s going to happen with virtually every customer we encounter. We know what their concerns…
Blog YOU DON'T HAVE TO BE A PSYCHIC 2 LikesMay 2014
If you've spent more than 5 minutes in sales, then you've likely…
Blog They're Wasting My Time! 6 LikesAugust 2013
Do you really know your business? To know your business you must know all the operating metrics as well the core of your business model. Business is part art and part science. Knowing the…
Blog Are You A Dinosaur? 6 LikesJuly 2013
The new 50th anniversary Lamborghini Veneno carries a price tag of $3.9 million, making it one of the most expensive cars ever produced. It sits on a $400,000…
Blog A Little Bit Goes A Long Way 3 Likes Don't Bring Me DownWhen customers walk into your store,…
June 2013
Despite NADA’s landmark victory in getting most auto dealers…
In my 30 years in the business, I have never seen such a lack of civility, leadership and professionalism in the automotive industry. You can find managers anywhere, but developing…
Blog Automotive Sales Training - Stop Being a Loser and Be a Leader 11 Likes Dan Pink: The puzzle of motivationMay 2013
The automotive industry is always evolving and with that…
Blog Automotive CRM: Differentiate Your Processes 4 Likes Automotive Sales Training - Success or Failure?
There are 24 hours and a total of 1,440 minutes in every day. Successful people just seem to get a lot more done in a day than unsuccessful people. The main reason is successful people…
Blog Automotive Sales Training - Success or Failure? 7 Likes Automotive Sales Training - People Buy From People As a sales professional, it can be an eye-opening experience when you…
Understanding the “why buy” motivations in potential buyers can have a major…
We live in a society where we always hear sayings like: “black and white”, “cut and dry” and my personal favorite, “either you’re in or you’re out”.
Another popular one is “what have you…
Blog What Have You Done For Me Lately 3 Likes
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