Pat Kirley's Likes

June 2012

ipod - iphone - ipad We're Missing an I

All this technology is becoming very popular around and among dealers. Sales people can pull up apps and show customers all the details about a particular car in stock. Customers can shop…

Blog ipod - iphone - ipad We're Missing an I 3 Likes There are big changes coming in the Automotive Retail Space......

Good afternoon Dealer Elite Members

Change is one of the only constants in the universe. The automotive world as…

Blog There are big changes coming in the Automotive Retail Space...... 13 Likes Peanut Butter & Jelly - Service Advisor Trai…

video Peanut Butter & Jelly - Service Advisor Trai… 4 Likes

April 2012

Sales Performance - Sharpening the Saw

J.D. Power and Associates and the National Automotive Dealers…

Blog Sales Performance - Sharpening the Saw 10 Likes Entitled, Complacent, Untouchable Sacred Cow… I just completed an automotive case study that highlights the challenge of managing entitled and complacent employees. During the interview phase of this study, I spoke to executive leaders, middle m… Discussion Entitled, Complacent, Untouchable Sacred Cow… 8 Likes

November 2011

The Deadliest Threat to Your Online Reputation

I have a…

Blog The Deadliest Threat to Your Online Reputation 7 Likes Zig Ziglar - Attitude Makes All The Differen…

video Zig Ziglar - Attitude Makes All The Differen… 3 Likes Automotive Recruitment Vlog With Craig Locke…

video Automotive Recruitment Vlog With Craig Locke… 5 Likes

April 2011

How To Be a Car Salesman

video How To Be a Car Salesman 3 Likes

March 2011

It is Not What You Say, It is What They Hear!

Top 7 Words to Avoid (if you want to make the sale)

Many salespeople use words every day that convey the wrong message, or minimally an…