Peanut Butter & Jelly - Service Advisor Trai…videoPeanut Butter & Jelly - Service Advisor Trai…4 Likes
April 2012
Sales Performance - Sharpening the Saw
J.D. Power and Associates and the National Automotive Dealers…
BlogSales Performance - Sharpening the Saw10 LikesEntitled, Complacent, Untouchable Sacred Cow…I just completed an automotive case study that highlights the challenge of managing entitled and complacent employees. During the interview phase of this study, I spoke to executive leaders, middle m…DiscussionEntitled, Complacent, Untouchable Sacred Cow…8 Likes
November 2011
The Deadliest Threat to Your Online Reputation
I have a…
BlogThe Deadliest Threat to Your Online Reputation7 LikesZig Ziglar - Attitude Makes All The Differen…videoZig Ziglar - Attitude Makes All The Differen…3 LikesAutomotive Recruitment Vlog With Craig Locke…videoAutomotive Recruitment Vlog With Craig Locke…5 Likes
April 2011
How To Be a Car SalesmanvideoHow To Be a Car Salesman3 Likes
March 2011
It is Not What You Say, It is What They Hear!
Top 7 Words to Avoid (if you want to make the sale)
Many salespeople use words every day that convey the wrong message, or minimally an…
BlogIt is Not What You Say, It is What They Hear!4 Likes