April 2012
Entitled, Complacent, Untouchable Sacred Cow…
I just completed an automotive case study that highlights the challenge of managing entitled and complacent employees. During the interview phase of this study, I spoke to executive leaders, middle m…
Discussion
Entitled, Complacent, Untouchable Sacred Cow…
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November 2011
April 2011
How To Be a Car Salesman
video
How To Be a Car Salesman
3 Likes
March 2011
It is Not What You Say, It is What They Hear!
Top 7 Words to Avoid (if you want to make the sale)
Many salespeople use words every day that convey the wrong message, or minimally an…
Blog
It is Not What You Say, It is What They Hear!
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