Tom Wiegand's Likes

February 2019

Digital Retailing is Not About Technology

At NADA many exhibitors hyped their digital retailing…

Blog Digital Retailing is Not About Technology 4 Likes

January 2017

Playoffs?! We don't even practice with passion!" Do you know who said this?

Pretty much any coach has said that during a losing streak, but imagine… Blog Playoffs?! We don't even practice with passion!" Do you know who said this? 3 Likes

September 2016

Crushing Mediocrity book trailer

video Crushing Mediocrity book trailer 2 Likes

June 2016

Microsoft buys LinkedIn for $26,000,000,000 cash ! Guess who is Next ?

Microsoft buys LinkedIn for $26,000,000,000 cash ! Guess who is Next ?…

Blog Microsoft buys LinkedIn for $26,000,000,000 cash ! Guess who is Next ? 3 Likes

February 2016

How Auto Dealers Created TrueCar, Carvanna and Vroom...

“Nature abhors a vacuum.” There would be no reason for “disrupters” like TrueCar, Carvana, and Vroom to exist if dealers provided customers with what the majority of them want. This…

Blog How Auto Dealers Created TrueCar, Carvanna and Vroom... 4 Likes The Long Arm of Loyalty

In the decades I’ve been in the automotive industry, I’ve rarely seen a…

Blog The Long Arm of Loyalty 3 Likes

August 2015

Why LinkedIn Is Essential for Company Executives

As far as content marketing goes, the most popular types of…

Blog Why LinkedIn Is Essential for Company Executives 2 Likes

May 2015

All Car Segments Declined While Full-Size Vans Increased

All Car Segments Declined While Full-Size Vans Increased

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck…

Blog All Car Segments Declined While Full-Size Vans Increased 2 Likes They're Matters, Not Meaning

Showing up today matters. …

Blog They're Matters, Not Meaning 6 Likes

March 2015

Two Wolves

"I'm just looking, I won't be buying today." "I need to compare your vehicle with a competitors model and then shop around" .."I'm not an impulse shopper".."I…

Blog Two Wolves 7 Likes

January 2015

COACHING-THE PROCESS THAT KEEPS ON GIVING

The most important process COACHING

More Important than the latest greatest technology, the right…

Blog COACHING-THE PROCESS THAT KEEPS ON GIVING 3 Likes Time Isn’t of the Essence

Imagine a customer that is in for a routine oil change at your dealership. As…

Blog Time Isn’t of the Essence 2 Likes

December 2014

Not EVERYTHING Is Disciplined

Maybe you think you're disciplined...

You may be one of…

Blog Not EVERYTHING Is Disciplined 7 Likes

August 2014

Can you really afford a “real quick” write-up?

We all think we know what clients want but do we really? Recently a good friend and client shared some interesting research regarding our service customer’s…

Blog Can you really afford a “real quick” write-up? 6 Likes

January 2014

A Message to Dealers: Changing the Industry Culture

I recently read an article written by Jeremy Cato, a multi-award-winning journalist and senior writer for the Globe and Mail. Twice, he was named the automotive journalist of the year. His…

Blog A Message to Dealers: Changing the Industry Culture 9 Likes

December 2013

The Art of the T.O. (in my opinion)

I had the luxury of being able to watch a rookie sales manager T.O. his first customer and it reminded me of a few things I've learned along the way.

He was our top salesperson for a few…

Blog The Art of the T.O. (in my opinion) 9 Likes

September 2013

Healthy Habits = Higher Profitability

For dealers, productivity is a key element in our quest for profitability. Dealers expend unlimited resources on vendors who guarantee increased productivity. Whether purchasing the newest…

Blog Healthy Habits = Higher Profitability 8 Likes

August 2013

Which is More Important: Social Media Market… I can already hear one of the arguments. "They're one in the same. A good strategy applies both simultaneously." While I agree with the statement, one that I've heard many times, I still would like a… Discussion Which is More Important: Social Media Market… 4 Likes Are You Facing The Facts For Dealer Retentio… Automobile dealerships lose 87% of their customer within five years with the highest defection rate occurring during the 3rd and 4th year of ownership. Less than 25% of vehicle buyers return to t… Discussion Are You Facing The Facts For Dealer Retentio… 1 Like

March 2013

Are Small- and Mid-Sized Conferences Better than the Big Ones?

This…

Blog Are Small- and Mid-Sized Conferences Better than the Big Ones? 10 Likes

February 2013

A conference for everyone

There are many conferences and I have been blessed to be a part of some of them lately. My take on Advertising is quite a bit different than most. And so, ironically, I became involved in a…