Wendy Reeves's Likes
October 2019
dE Social Nets
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dE Social Nets
5 Likes
October 2015
Make the Right Training Decision
Let’s face it. Training on any level can be an intimidating and daunting task. Questions like when to train, how often, and who should be involved come up. What type of training and who should…
Blog Make the Right Training Decision 2 LikesMarch 2015
Risky Business: 3 Ways a Bad Outsourced Chat Team Can Hurt Your Sales
Group
Automotive Training Professionals
12 Likes
7 phrases that improve the customer experien…
There’s one great, predictable way to keep customers loyal, and this is it:
Deliver a positive customer experience.
About 70% of customers say that a positive experience would make them loyal to a…
Discussion
7 phrases that improve the customer experien…
1 Like
Website Rules
DealerELITE has a couple simple rules to follow:
- Be polite and courteous to each other
- Do not "self-advertise" too much, otherwise dE will remove that comment
- Only post automotive related cont…
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Website Rules
6 Likes
We’ve said it before, and we’ll say it again: not all chat providers…
[Photo: Used North - Edmond, Oklahoma - 2004…
Blog Used North 2 Likes The Accountability Culture: Rolex, Rolodex, and Process Wrecks We lose sales every day because we have no…
We don't have an "accountability culture" in the car business, and we need…
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