Marsh Buice's Likes
July 2012
Employees are the life of any organization. We spends hours recruiting, screening and interviewing them. After we have hired them, we spend more time training, coaching and monitoring them.…
Blog 4 Challenging Employees and What To Do About Them 2 Likes Oaths we take... ...a thought for everyone to ponder as you go about your day tuned to radio station WIFM, "what's in it for me". Last night I was an invited guest at a reception for three individuals in Cumberland a… Discussion Oaths we take... 9 Likes Why prospecting doesn't work in most dealerships and how to fix it .The majority of managers today did little prospecting as a sales rep . Therefore is is tough to teach what you haven't mastered . ALL the successful sales reps today are heavy into prospecting and…
Blog Why prospecting doesn't work in most dealerships and how to fix it . 4 Likes What's In Your Hand
Our…
Blog What's In Your Hand 2 LikesJune 2012
When I was teaching the Sonic Dealer Academy from 2001 through 2008, my co-instructor, Steve Hallock, became famous for asking each class why they thought we spend so much time talking about the…
Blog Did You Ever Look at Your Service Gross Potential THIS Way? From the NCM Institute Blog 4 Likes Where have all the good managers gone?A lot of dealerships think they are saving money by taking a good sales rep and making him/her a manager and not training them . The pay plans have shrunk for managers over the past year as well .…
Blog Where have all the good managers gone? 9 Likes The Fortune Is In The Follow-up
All this technology is becoming very popular around and among dealers. Sales people can pull up apps and show customers all the details about a particular car in stock. Customers can shop…
Blog ipod - iphone - ipad We're Missing an I 3 Likes Creating an Automotive Buying Experience that Last a LifetimeIt has already been established that the most exciting time during the sales process is the delivery. A perfect delivery can erase a debauched meet and greet, poor finance service, and the…
Blog Creating an Automotive Buying Experience that Last a Lifetime 5 Likes Gen Y is your client! Time kills Deals!You have a 22 year old potential client ready to make the largest purchase of their life at this point. They are one of the most technical savvy consumers you have ever faced. These clients have…
Blog Gen Y is your client! Time kills Deals! 2 Likes 7 Ways To Tell If You Are Practicing Management Malpractice
- You cannot name your employees and refer to everyone as “Buddy” or…
Do you hate seeing that your customers have unsubscribed from your email list? Do you loathe seeing them “unlike” your fan page. Do you cringe when your customers are no longer your Tweeps? Well,…
Blog Your Customers are Not that into You! Tips to gain them back! 4 Likes Automotive Internet Sales - Example of How to Handle "Bought Elsewhere" / Dead Deals - Don't WASTE Opportunities!
Automotive Internet Sales - Example of How to Handle "Bought Elsewhere" /…
Blog Automotive Internet Sales - Example of How to Handle "Bought Elsewhere" / Dead Deals - Don't WASTE Opportunities! 3 LikesMay 2012
What are the main 5 reason's why customers don't buy cars?
The amazing thing about the car business is that customers rarely come up with "new" reason's why they don't buy…
Blog The Five Main Reason's Customers Don't Buy Cars....... 2 Likes Peanut Butter & Jelly - Service Advisor Trai…
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