I am asking everyone in the DealerElite community for their…
Blog FOR HIRE – Jim Kristoff – return to retail!! 7 Likes Service Lane Healthcare – Taking the “VITALS”Every single time you go to the Doctor’s office, it…
Blog Service Lane Healthcare – Taking the “VITALS” 4 Likes Armed with ALL the knowledge; customers are still SCARED!Today’s customers have access to an abundance of…
Blog Armed with ALL the knowledge; customers are still SCARED! 7 Likes Honesty is such a lonely word!It surely is true and I am such a believer of being HONEST when looking to find a dealer a solution. Honesty is surely the best practice one…
Blog Honesty is such a lonely word! 9 Likes Your own employees hate you!!!!I know…….it’s a pretty strong title for an…
Blog Your own employees hate you!!!! 8 Likes Famous Failures video Famous Failures 5 Likes“At first people refuse to believe that a strange new thing can…
Blog If opportunity doesn't knock, build a door! 6 Likes Pre-Owned R.O.I. – Assess them - Find them – Fix them – Sell them (Part 4of 4)(Part 4 – Sell them)
In the first part of this 4 part…
Blog Pre-Owned R.O.I. – Assess them - Find them – Fix them – Sell them (Part 4of 4) 3 Likes Pre-Owned R.O.I. – Assess them - Find them – Fix them – Sell them (Part 3 of 4)(Part 3 – Fix them)
In the first part of this…
Blog Pre-Owned R.O.I. – Assess them - Find them – Fix them – Sell them (Part 3 of 4) 2 Likes The Road Map to Problem ResolutionI learned in differential calculus, that problem solving is easier if your start with the solution and…
Blog The Road Map to Problem Resolution 7 Likes Pre-Owned R.O.I. – Assess them - Find them – Fix them – Sell them (Part 1of 4)(Part 1 – Assess them)
Pre-Owned vehicles are the life…
Blog Pre-Owned R.O.I. – Assess them - Find them – Fix them – Sell them (Part 1of 4) 4 Likes Pre-Owned R.O.I. – Assess them - Find them – Fix them – Sell them (Part 2of 4)(Part 2 – Find them)
In the first part of…
Blog Pre-Owned R.O.I. – Assess them - Find them – Fix them – Sell them (Part 2of 4) 3 Likes Misdirection – Deflecting the real issues.Misdirection – Deflecting the real issues.
Zig Ziglar puts it best when he asked, “Are you a wandering…
Blog Misdirection – Deflecting the real issues. 4 Likes Follow Me - I'm Right Behind YouLast week I was busy leading a class of new salespeople through our 21st Century Sales Program(c) and as with all of my classes, one or two students always emerge as leaders but, not always the…
Blog Follow Me - I'm Right Behind You 4 Likes Go ahead….Embrace FAILURE!Baseball is America’s game. It provides thrills, strategy, suspense,…
Blog Go ahead….Embrace FAILURE! 4 Likes Your customer appraising their own trade via KBB!Kelly Blue Book, the self proclaimed “The Trusted Resource” is used by consumers every…
Blog Your customer appraising their own trade via KBB! 6 Likes Are you utilizing video of your happy customers?
Are you trying to decide what your Social Media process should look like?
Are you trying to decide where to begin and what to do?
One of the easiest and…
Blog Are you utilizing video of your happy customers? 10 Likes Are Your Service Advisors Order Takers or Advisors?If I wanted someone to just take my order and deliver, I would go to a fast food drive thru. When I go to…
Blog Are Your Service Advisors Order Takers or Advisors? 5 Likes Winning is a state of mind!“Spread right, Trips Z-pass 90, X-36, 99 Max protections, Z-option…on…
Blog Winning is a state of mind! 3 Likes Who Would You Take A Bullet For?That's a tough question. It can put many people on the spot and get others thinking, perhaps to reeavluate life's priorities. Maybe, as we end the week, this is a bit to tough a topic even for…
Blog Who Would You Take A Bullet For? 2 Likes What is the “Level of Expectation”?? (Part 4 of 4) – Service DriveIn (Part 1) of this blog, we talked about the experience you receive…
Blog What is the “Level of Expectation”?? (Part 4 of 4) – Service Drive 3 Likes© 2025 Created by DealerELITE. Powered by