If I wanted someone to just take my order and deliver, I would go to a fast food drive thru. When I go to…
Blog Are Your Service Advisors Order Takers or Advisors? 5 Likes Winning is a state of mind!“Spread right, Trips Z-pass 90, X-36, 99 Max protections, Z-option…on…
Blog Winning is a state of mind! 3 Likes Who Would You Take A Bullet For?That's a tough question. It can put many people on the spot and get others thinking, perhaps to reeavluate life's priorities. Maybe, as we end the week, this is a bit to tough a topic even for…
Blog Who Would You Take A Bullet For? 2 Likes What is the “Level of Expectation”?? (Part 4 of 4) – Service DriveIn (Part 1) of this blog, we talked about the experience you receive…
Blog What is the “Level of Expectation”?? (Part 4 of 4) – Service Drive 3 Likes How Nineteen Patriots Made a Difference in the Auto IndustryIIt is not my job, it is my duty to be inspired and inspire others. Since my early twenties, I have said…
Blog How Nineteen Patriots Made a Difference in the Auto Industry 3 Likes What is the “Level of Expectation”?? (Part 3 of 4) – F&I/Business ManagerIn (Part 1) of this blog, we talked about the experience you receive…
Blog What is the “Level of Expectation”?? (Part 3 of 4) – F&I/Business Manager 6 Likes The Beatings will continue until morale improves!!!Alexander H. Leighton says..."morale is the capacity of a group to pull together persistently and consistently in pursuit of a common purpose.
Something that has always been apart…
Blog The Beatings will continue until morale improves!!! 7 Likes The 3 D’s …Unlocking your goalsGuidance comes to us in all forms of inspiring moments. We can be inspired by a loss that produces an epiphany and…
Blog The 3 D’s …Unlocking your goals 3 Likes How do you Develop Leaders?
How do you develop leaders in your business??…
Blog How do you Develop Leaders? 6 Likes Can You See Where I've Been?Over the years, I've had the privilege of spending time with some of the best speakers, trainers, and mentors on this planet. Many of you know that I count Jim Zieglar as a friend. We've known…
Blog Can You See Where I've Been? 3 Likes What is the “Level of Expectation”?? (Part 2 of 4) – SalesIn (part 1) of this blog, we talked about the experience you receive…
Blog What is the “Level of Expectation”?? (Part 2 of 4) – Sales 5 Likes Opportunity
Wow, it’s a new year for the car business ! Our industry has been dormant for five years and this is our year of return. How fortunate are you to be in an industry where you have no where…
Blog Opportunity 2 Likes What is the “Level of Expectation”?? (Part 1 of 4)We have all had the experience of going out to a restaurant for…
Blog What is the “Level of Expectation”?? (Part 1 of 4) 5 Likes Solve any problem!How can you solve ANY problem that you might…
Blog Solve any problem! 5 Likes Reminder: It is Time for an Attitude AdjustmentI was once the bride of an enlisted sailor, who during the course of our marriage made the transition from…
Blog Reminder: It is Time for an Attitude Adjustment 6 Likes Are you just training them OR are you developing a culture?There is an enormous difference between training the people in your…
Blog Are you just training them OR are you developing a culture? 9 Likes Smothered by the Rut BlanketWhat would a Professional Service Advisor do?
Professional Service Advisors are prepared for the day ahead of them and don't get caught in the "why bother because everyday is the same and…
I LOVE the game of golf. It is one of my major hobbies and…
Blog The will to win or the will to prepare to win?? 7 Likes Why are you “Laboring”?First of all, Happy Labor Day weekend to…
Blog Why are you “Laboring”? 4 Likes Knock yourself Unconscious!!When we all first started our careers in the automotive business, we…
Blog Knock yourself Unconscious!! 7 Likes© 2025 Created by DealerELITE. Powered by