There is an enormous difference between training the people in your…
Blog Are you just training them OR are you developing a culture? 9 Likes Smothered by the Rut BlanketWhat would a Professional Service Advisor do?
Professional Service Advisors are prepared for the day ahead of them and don't get caught in the "why bother because everyday is the same and…
I LOVE the game of golf. It is one of my major hobbies and…
Blog The will to win or the will to prepare to win?? 7 Likes Why are you “Laboring”?First of all, Happy Labor Day weekend to…
Blog Why are you “Laboring”? 4 Likes Knock yourself Unconscious!!When we all first started our careers in the automotive business, we…
Blog Knock yourself Unconscious!! 7 LikesFor most organizations…the process of interviewing…hiring…and training…
Blog A gift wrapped box of Personal Development!! 4 Likes Tall Tales in the Retail World: Sales and Management TrainingI am a vertically enhanced female which I normally see as a benefit, except when I am trying to buy…
Blog Tall Tales in the Retail World: Sales and Management Training 9 Likes Lazy is a DiseaseLazy is not a normal state of a person but one that is educated, encouraged and allowed. Walk into any company with lazy staff and I assure you someone in the organization has educated,…
Blog Lazy is a Disease 16 Likes God's Love Never Fails I swear with every stitch of my existence,- when an obstacle in life shows up, so as long as I have the patience, faith and willingness to take the action! God's Love Never Fails! Discussion God's Love Never Fails 6 Likes Failure is an Option, Quitting is NotDreams are often the seeds in which goals are grown from, but it takes acting on a dream to…
Blog Failure is an Option, Quitting is Not 12 Likes Sales Peformance Lesson: High JumpFollowing in the footsteps of three generations of outstanding…
Blog Sales Peformance Lesson: High Jump 10 Likes What's Wrong With Being Average?Average is a term I think is often overused. Average income, average performance, average height, age, etc. But, when it comes to sales performance, what does average really mean. For some it…
Blog What's Wrong With Being Average? 3 Likes Are you ready for a BDC that does it ALL?? (Part 1of 2)
Does your BDC actually retain and develop…
Blog Are you ready for a BDC that does it ALL?? (Part 1of 2) 6 Likes How low will you go?? - Minimum acceptable standardsDoes your organization have minimum acceptable standards…for your…
Blog How low will you go?? - Minimum acceptable standards 4 Likes If it was easy hitting your biggest goal... If it was easy hitting your biggest goal, A football… Blog If it was easy hitting your biggest goal... 4 Likes Massive Success 15 Minutes At A TimeToday we live in an instant society. We want instant answers to all of our problems, concerns, career…
Blog Massive Success 15 Minutes At A Time 2 Likes Advancement is Management Minus the Power StruggleBest piece of advice I have been given as a manager: Always be teaching others how to be you. Inspire…
Blog Advancement is Management Minus the Power Struggle 5 Likes Dealer Elite: The Automotive Industry’s Medicine Cabinet for Dealership Cuts, Colds and HeadachesI had an elementary school teacher who claimed that there are no dumb questions other than the question not asked, because you…
Blog Dealer Elite: The Automotive Industry’s Medicine Cabinet for Dealership Cuts, Colds and Headaches 12 Likes Be Better at BestI have been fortunate in life in that I have been given the opportunity to have worn many hats. Having a…
Blog Be Better at Best 9 Likes You Are YouYou Are…
Blog You Are You 5 Likes Sales Performance Training: Managing SuperstarsEveryone has worked with Negative Nellie and Cantankerous Craig and seen how they can poison the…
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