Jim Mahoney's Likes

August 2012

Jim Mahoney

Member Jim Mahoney 4 Likes dealerElite: Developed to be an Automotive e… We would like to thank all our members for maintaining focus on motivational, educational, & inspirational discussions, blogs, and videos! dealerElite is a No self promoting Zone! (Yes: Video Te… Discussion dealerElite: Developed to be an Automotive e… 20 Likes Any Customer Complaint Can Go Viral

We all know it's impossible to make every customer happy. There are often confusions in the automotive industry that…

Blog Any Customer Complaint Can Go Viral 7 Likes

July 2012

Deb Mahoney

Member Deb Mahoney 1 Like DMEautomotive Gains ‘Plus Ups’ Certification for GM’s Customer Sales and Service Retention (CSSR) Program

Participating dealers can now use iMR matching funds for customer journey service marketing programs; Service CSI and notification programs eligible for iMR Parts dollars…

Blog DMEautomotive Gains ‘Plus Ups’ Certification for GM’s Customer Sales and Service Retention (CSSR) Program 1 Like Help wanted? Service manager needed. Last one quit over pay. Candidate must have proven record of poor CSI and lack leadership ability. Poor selling skills a must.

Did you ever get to the point while… Blog Help wanted? 2 Likes Leonard Buchholz