When’s the last time you got into a fight? If you work in the…

Have you ever noticed when you only have 7 days left in the…

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For as long as I can remember, traditional sales training has focused highly on certain sales skills such as cold calling, presentation-demonstration, objection handling and closing. This model is…

Recently, I conducted one of my sales seminars where I spoke about ideas that center around the following skill sets — sales, people, life and marketing. Some of the attendees at the program had…

What is for the good of the store is sometimes an unpopular choice for the employees. It requires them to do more than what they are currently doing.  It asks them to…

In constant pursuit of keeping up with the Marketing Jones Family, I came across a book by …

1. Manage your stores Online Reputation. In todays market more than ever customers decide if they want to come to your store before you even know it. Get in front of your reviews…

You did it-and you know you did it. You not only let yourself…

I recently had an experience at my store about a girl trying to buy a car. She came in to our store and had all the typical defensive walls up.…

It was one of the most used made-up words of 2012 (and in…

We teach,closing, if i could would you, build value, demo demo demo!, Well they are going to take what they are told and apply it in the least painful way for them. We need to make sure that they…