I’m not really sure when the first time was that I heard somebody curse or that I even knew that it was a curse word at the time. I assume the first…

Getting anyone to recommend a…

In many parts of the country, it's been a scorching hot…

"Don't tell God how big your storm is. Tell the storm how big your God is!"

 

  

There are plenty of opportunities to express faith:  because, obviously, life is…

So many blogs lately on the processes of top producers, selling 20-40+ cars a month, best practices, does anyone really grow up to be an automotive sales person, etc.

From back as…

As I watch my students experience success in their own…

Figures Lie, But Liars Didn't Figure on Wikimotive!…

If there is a bright spot in the economy these days, it’s the auto industry. Pent-up demand, lower interest rates, great product, and easing gas prices are…

If you didn't get a chance to read or hear about this on Friday, here is a great, legitimate way to fight back with Google's decision to remove dealers positive reviews, leaving behind only…

We all know it's impossible to make every customer happy. There are often confusions in the automotive industry that…

Wow, that’s a lot of acronyms, but you know what they all mean, right? Following are four recommendations from…

“Point the Thumb and Not the Finger”

What does all this…

There’s a real human talent in arranging the right pressures (positive and…

I often have discussions with employers about their dissatisfaction with certain members of their team.   How can so many prospective employees that seem like good hires…

I recently had the privilege of teaching our first NCMi class that is totally focused on leadership in automotive dealerships. We began this 1½-day class talking about “employee engagement,” and…