Failure to properly disclose a vehicle’s history is one of the…
Blog Don’t Forget to Tell Your Inventory Story 4 Likes 3 Things You Can Do Today to Improve Your Dealer Website SEOOne of the keys to being a true dealership partner amongst a…
Blog 3 Things You Can Do Today to Improve Your Dealer Website SEO 3 LikesA couple of hours ago, I made note of a photo that Brian Pasch posted of empty shelves at his local grocery…
Blog Where's The Beef? 4 Likes I’ve Got To Be Me And You’ve Got To Be You
Whether I’m right or whether I’m wrong
Whether I find a place in this world or never belong
I gotta be me, I’ve gotta be…
Blog I’ve Got To Be Me And You’ve Got To Be You 10 LikesI recently had the opportunity to visit the Mayo Clinic as a patient after waiting 3 months for my appointment. Now they don't just take anyone and you can't just walk in the front door to be…
Blog Mayo Clinic vs Your Dealership 2 Likes Kaizen “Continuous Improvement”
When I lived in Okinawa, Japan for four years I learned a significant…
That question often depends on who you ask. Salespeople will talk about the dealer up the street or across town who is absolutely giving the cars away. F&I will talk about lenders who…
I recently visited 2 different dealerships where I noticed that all of their…
Blog Used Car Warranties: What You Don’t Know CAN Hurt You 2 LikesThe following article is authored by, and reprinted with permission of, Kenneth Shilson, founder and president of the National Alliance of Buy Here, Pay Here Dealers. …
Blog From the NCM Institute Blog: Is BHPH Right for Franchised Dealers? 2 LikesYou are driving along in your car on a wild, stormy night. You pass by a bus stop, and you see three people waiting for the bus:
1. An old lady who looks as if she is about to die.
2.…
As the TrueCar debate rages on, one thing is certain: there is going to be increased scrutiny on auto sales practices by a number of state regulatory agencies. While TrueCar has a number of…
Blog Legal Lessons to be Learned from the TrueCar Discussions 7 Likes TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?Jim Ziegler asks...
I am hearing a lot of…
Even trainers have days when the message is not about how to sell a car or increase gross. There are plenty of things much more important than that. While the passion for training is what drives…
Blog Just Saying Thanks 1 Like"Outraged - How Detroit and the Wall Street Car Czars Killed The American Dream" is now available on Amazon, Barnes & Noble and on Kindle(links below). For more information,…
Blog OUTRAGED: How Detroit and the Wall Street Car Czars Killed The American Dream 12 LikesLast week I was busy leading a class of new salespeople through our 21st Century Sales Program(c) and as with all of my classes, one or two students always emerge as leaders but, not always the…
Blog Follow Me - I'm Right Behind You 4 Likes
What does it take to lead in today’s world??…
Blog A Leaders Responsibilities 5 Likes Did You Know....Did you know….
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