This day didn’t seem much different than the other 196 school days. I mindlessly walked my 5 year old daughter to class, stooped down to kiss her goodbye and turned to walk away…
Blog Tip The Scales 1 Like Train Your People, Train YourselfTrain your people, and Train yourself!
I am in dealers all over the country and the one constant I find is the LACK OF TRAINING! How do owners and managers…
Blog Train Your People, Train Yourself 5 LikesEffective time management can help you get more done, reduce your stress and reclaim your personal life.
Do you find yourself overwhelmed by the number and complexity of…
Blog Time management: Tips to reduce stress and improve productivity 1 LikeContrary: opposed, opposite in nature, altogether different.
Several Indian tribes had warrior societies called Contraries or Contrary Warriors. The contraries were…
Blog Automotive Sales Training - Contrarian Selling Approaches 6 Likes Every Dealer, GM and F&I Pro Needs to Read This........By Gil Van Over
Let me start by saying that the overuse of tired clichés is one of my pet peeves. I detest them in…
Blog Every Dealer, GM and F&I Pro Needs to Read This........ 2 Likes Don’t Forget to Tell Your Inventory StoryFailure to properly disclose a vehicle’s history is one of the…
Blog Don’t Forget to Tell Your Inventory Story 4 Likes 3 Things You Can Do Today to Improve Your Dealer Website SEOOne of the keys to being a true dealership partner amongst a…
Blog 3 Things You Can Do Today to Improve Your Dealer Website SEO 3 LikesA couple of hours ago, I made note of a photo that Brian Pasch posted of empty shelves at his local grocery…
Blog Where's The Beef? 4 Likes I’ve Got To Be Me And You’ve Got To Be You
Whether I’m right or whether I’m wrong
Whether I find a place in this world or never belong
I gotta be me, I’ve gotta be…
Blog I’ve Got To Be Me And You’ve Got To Be You 10 LikesI recently had the opportunity to visit the Mayo Clinic as a patient after waiting 3 months for my appointment. Now they don't just take anyone and you can't just walk in the front door to be…
Blog Mayo Clinic vs Your Dealership 2 Likes Kaizen “Continuous Improvement”
When I lived in Okinawa, Japan for four years I learned a significant…
That question often depends on who you ask. Salespeople will talk about the dealer up the street or across town who is absolutely giving the cars away. F&I will talk about lenders who…
I recently visited 2 different dealerships where I noticed that all of their…
Blog Used Car Warranties: What You Don’t Know CAN Hurt You 2 LikesThe following article is authored by, and reprinted with permission of, Kenneth Shilson, founder and president of the National Alliance of Buy Here, Pay Here Dealers. …
Blog From the NCM Institute Blog: Is BHPH Right for Franchised Dealers? 2 LikesYou are driving along in your car on a wild, stormy night. You pass by a bus stop, and you see three people waiting for the bus:
1. An old lady who looks as if she is about to die.
2.…
As the TrueCar debate rages on, one thing is certain: there is going to be increased scrutiny on auto sales practices by a number of state regulatory agencies. While TrueCar has a number of…
Blog Legal Lessons to be Learned from the TrueCar Discussions 7 Likes TRUE CAR and ZAG Cyber Bandits, Parasites or Good for the Car Business?Jim Ziegler asks...
I am hearing a lot of…
Even trainers have days when the message is not about how to sell a car or increase gross. There are plenty of things much more important than that. While the passion for training is what drives…
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