March 2017
Are You Working Smarter, or Just Harder?
In my 30 years in the dealership training and consulting arena, I have been exposed to numerous dealership executives, department managers, and sales and service personnel who felt the need to be “on…
Discussion
Are You Working Smarter, or Just Harder?
2 Likes
September 2015
Becoming an Outstanding Coach
Becoming…
Blog
Becoming an Outstanding Coach
5 Likes
May 2015
Who's doing the mirroring?
video
Who's doing the mirroring?
5 Likes
March 2015
ELEAD ONE vs. VinSolutions or a better option
We are currently with VinSolutions for our CRM and are seriously considering a change. I have been scouring the internet looking for feedback, but I am not finding a lot of information. I have had a…
Discussion
ELEAD ONE vs. VinSolutions or a better option
3 Likes
What Makes a Person a Leader
What Makes a Person a Leader
Often we tend to think that…
Blog
What Makes a Person a Leader
5 Likes
February 2015
14 Secrets of Really Persuasive People
Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is a skill that's instrumental to your success in life.
Persuas…
Discussion
14 Secrets of Really Persuasive People
6 Likes
The 10 Commandments of Leadership
BY : Geoffrey James
Becoming a great leader comes down to remembering and following these 10 simple rules.
SHARED FROM: your friends TechAutoCareers.com® the online resource for the Automotive Sales…
Discussion
The 10 Commandments of Leadership
3 Likes
January 2015
The 7 Most Important Words in Closing
The Seven Most Important Words in Closing
By David Lewis…
Blog
The 7 Most Important Words in Closing
7 Likes
December 2014
Bland Text E-mail Causes Fights & Ruins Relationships!
Basic text email absolutely stinks for many of the applications we typically use it for in the automotive industry. There, I said it! Do I have your attention now?
There’s a reason I’m…
Blog
Bland Text E-mail Causes Fights & Ruins Relationships!
2 Likes
November 2014
She Said She Wouldn't But Did, It Was The Best She Ever Had
First thing she said after my pick up line (the meet & greet) was, "I'm not buying today". You've heard that one hundreds, maybe even thousands of times before. What happened next took her by…
Blog
She Said She Wouldn't But Did, It Was The Best She Ever Had
1 Like
October 2014
10 Phrases Navy SEALs Don't Say
By: JEFF BOSS
Shared: From your friends TechAutoCareers.com® the online resource for the Automotive Sales Consultant
While the parallels between special operations and business closely mirror each…
Discussion
10 Phrases Navy SEALs Don't Say
4 Likes
Why You Should Stop Being a Boss and Be a Le…
BY LOLLY DASKAL @LOLLYDASKAL
The way you approach being in charge--whether you're running a corporation, a civic organization, or a neighborhood bake sale--is a huge factor in the group's achievement…
Discussion
Why You Should Stop Being a Boss and Be a Le…
1 Like
August 2014
5 Signs Your Employees Dislike You BY JAYSON…
Your goal as a manager isn't to be each employee's best friend, but it also isn't to be feared and reviled. Here are a few outward signs that may indicate your employees see you as a bad boss.
In…
Discussion
5 Signs Your Employees Dislike You BY JAYSON…
4 Likes
March 2014
Surround yourself with people that know what you don't!
Yesterday was a "WOW" day for me. First let me thank the person involved in the WOW. "The Rook". A little…
Blog
Surround yourself with people that know what you don't!
4 Likes
November 2012
NCM Institute wants to know: Is Front Gross $PVR Still a Relevant Metric?
Is Front Gross $PVR Still a Relevant Metric?
One of our “poster” clients—with super market penetration, great customer retention, strong…
Blog
NCM Institute wants to know: Is Front Gross $PVR Still a Relevant Metric?
6 Likes
July 2012
Do All Your "Ex's" Live in Your Dealership?
Exactly NOT what you are…
Blog
Do All Your "Ex's" Live in Your Dealership?
18 Likes