L Wittrock's Likes
October 2013
Sales: The 4 Levels of Customer Satisfaction
Collins English Dictionary defines customer satisfaction this way,…
August 2013
Automotive Sales Training - Why Dealerships Struggle: Part 2
In part one of this series of why dealerships struggle, I covered some essential tips of hiring the right team members. Nothing happens until you have the right people. In this article I…
Blog Automotive Sales Training - Why Dealerships Struggle: Part 2 5 LikesMay 2013
Automotive Sales Training - Success or Failure?
There are 24 hours and a total of 1,440 minutes in every day. Successful people just seem to get a lot more done in a day than unsuccessful people. The main reason is successful people…
Blog Automotive Sales Training - Success or Failure? 7 LikesApril 2013
Building Up Employees’ Loyalty and Engagement: What I Like About You
When did you last share with someone important why you enjoy him or her? We’re…
Written By: Joe Basil
We just returned from a 20 Group meeting and it was the most invigorating workshop we…
Blog From the NCM Institute: How to Convert Auto Dealership Objectives and Goals into Results 5 Likes
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