The struggle for a competitive edge requires skill enhancement. The…
BlogTrue Professionals4 LikesAre You Selling Or Celling?
Do you look at the Blacktop as your personal playground or do…
BlogAre You Selling Or Celling?4 LikesThe Jeweler - Or Treat Customers With Respect, Even When You Can't Help Them
The Jeweler
I joined a family member this weekend as she went to the famous Jewelers Row in…
BlogThe Jeweler - Or Treat Customers With Respect, Even When You Can't Help Them4 Likes
May 2011
Things Will Change, If You Don't
Every dealership has an 8-10 step “road to the sale.” Every sales…
BlogThings Will Change, If You Don't6 LikesFactory Service Contracts
The # 1 reason to sign up with the factory is employee retention. The internal customer (the employee), is most important. Do dealers truly understand this point? In my professional opinion,…