Tony Provost's Likes
June 2011
The Jeweler - Or Treat Customers With Respect, Even When You Can't Help Them
The Jeweler
I joined a family member this weekend as she went to the famous Jewelers Row in…
Blog The Jeweler - Or Treat Customers With Respect, Even When You Can't Help Them 4 LikesMay 2011
Things Will Change, If You Don't
Blog
Factory Service Contracts
2 Likes
Every dealership has an 8-10 step “road to the sale.” Every sales…
Blog Things Will Change, If You Don't 6 Likes Factory Service ContractsThe # 1 reason to sign up with the factory is employee retention. The internal customer (the employee), is most important. Do dealers truly understand this point? In my professional opinion,…
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