Joseph Cala's Likes

September 2018

Time to Skill Up!

It's the last week of the month. Create urgency. Utilize incentives and rebates, specific inventory for specials and continue to sell the appointment.…

Blog Time to Skill Up! 2 Likes

August 2018

Goals & Projections With Joe Cala

video Goals & Projections With Joe Cala 2 Likes

June 2018

Manager Development Is Everything!

Just because people are at work working, doesn’t mean they love what they do and who they do it for.

There…

Blog Manager Development Is Everything! 1 Like CALL FOR SPEAKERS!!!

CALL FOR SPEAKERS!!!

Have you got a message or product to share…

Blog CALL FOR SPEAKERS!!! 3 Likes

May 2018

This CRM SUCKS!!!!

“This CRM Sucks!”, is a statement that I’ve heard many sales people and sales managers say many times. Too many times this statement is the fallback statement for…

Blog This CRM SUCKS!!!! 1 Like Better Before Bigger - Joe Cala

video Better Before Bigger - Joe Cala 2 Likes Here's Something You Can Control - Joe Cala

video Here's Something You Can Control - Joe Cala 1 Like

January 2017

Service Customer Retention (SCR) Strategy

-Service Customer Retention (SCR) Strategy

Retention ratios are a very important part of what we do in the car business. When it comes to the Service Department we gauge our…

Blog Service Customer Retention (SCR) Strategy 3 Likes The Purpose of the Service BDC

-BDC (Business Development Center)-

This department creates and manages the business opportunities that come in and proactively go out from the dealership.

Business…

Blog The Purpose of the Service BDC 4 Likes