Jim Radogna's Likes
January 2012
The notion of a dealership’s employees having ownership of the organizations customer lists or communications is a frightening one. The question of ownership of work product, email and even actual…
Blog Is Your Customer List Safe from Employee Theft? 4 Likes Tax Increases For 2012? A list of 20 expiring tax breaks.As 2012 approaches, we face the usual uncertainty about what will happen to a slate of federal income tax breaks that are scheduled to expire on December 31. If you pay attention to tax…
Blog Tax Increases For 2012? A list of 20 expiring tax breaks. 2 LikesDecember 2011
Another night of being up late...thinking about work, personal life, work...and of course this whole TrueCar debate. I'm not sure if this it's a good or bad thing that for the past two hours I…
Blog TrueCar Thoughts from Elise Kephart 15 Likes The Anti Zag-True Car Program
Jim,
I couldn't agree more!!! The business model True Car,Zag and others like them operate under is flawed because the only person that truly wins is them.
Does the…
Historically, during the week between…
July 2011
June 2011
The…
Blog Automotive Customer Centricity Summit 2 Likes Success in the car business is simple, but never easy…
Blog Success in the car business is simple, but never easy 7 LikesMay 2011
Understanding the “F” Word
Is it bad to fail? No! (Fail is the “F” word to which I was referring. Get your mind out of the gutter) can any good come from…
Blog Finding a Place for the "F" Word 5 Likes Men are from "Cars"...Women are from "Genius… I must begin by first clarifiying the decision I made to use the word "Genius" in my title referring to women...I know men are very intelligent too; however, in my attempt to use a word that rhymes w… Discussion Men are from "Cars"...Women are from "Genius… 5 Likes Automotive Coaching & ConsultingApril 2011
1) Reputation is…
What if we had an all car-guy tv network? I will say that this is in no way meant to offend. It is all just good natured fun and I hope we can all laugh at ourselves. If it offends, please accept…
Blog Check out the line up for the up-coming Car-Guy TV Network! 3 LikesMarch 2011
What is a Car-Guy?
When my, then girlfriend, now wife Bernadette and I announced to our families that we were going to get married it was met with let’s call…
Blog What is a Car-guy? 6 LikesFebruary 2011
The vast majority of dissatisfied customers who threaten to call an attorney never do. For the few that follow through, the results can be devastating. While it’s true that many customers’…
Blog When Little Complaints Become Big Problems 3 Likes How to Really Get Conversions from Social MediaDiligence. That’s it. There is no skill required, no tool necessary,…
Blog How to Really Get Conversions from Social Media 5 Likes
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