Joelle Felice Paige's Likes
March 2015
What I Found When Mystery Shopping A BMW Dealership This Week…
Today, Phil and I are out shopping for a new car…. In fact, I’m currently test driving a BMW 328i…
"I'm just looking, I won't be buying today." "I need to compare your vehicle with a competitors model and then shop around" .."I'm not an impulse shopper".."I…
Blog Two Wolves 7 Likes The Accountability Culture: Rolex, Rolodex, and Process Wrecks We lose sales every day because we have no…
3 Silly Questions Most Salespeople Ask
Millions of individuals and organizations host web blogs for informational and…
If you’re like most dealers I speak with lately, you’re either looking to add a Business Development Center (aka BDC) or trying to find ways to make your current BDC more successful? If so, then…
Blog The Five Absolute “Musts” for a Successful Automotive Sales BDC 6 Likes Risky Business: 3 Ways a Bad Outsourced Chat Team Can Hurt Your Sales We’ve said it before, and we’ll say it again: not all chat providers…
What Makes a Person a Leader
Often we tend to think that…
Blog What Makes a Person a Leader 5 LikesFebruary 2015
The most important process COACHING
More Important than the latest greatest technology, the right…
Blog COACHING-THE PROCESS THAT KEEPS ON GIVING 3 Likes Why Customers Are So DefensiveWhy Are Customers So…
Blog Why Customers Are So Defensive 5 LikesSeptember 2014
“The customer is always right” has been the trademark phrase used by…
One of the most disturbing trends we're seeing on dealer websites is…
Blog Fill the Gaps in Lead Generation with Chat 2 Likes Are You Available When Your Customers Are?The internet has changed our world. The concept of "business hours" has…
Blog Are You Available When Your Customers Are? 4 Likes Less is More in Calls-to-Action on Dealer WebsitesThe past two years has seen a decrease in the number of website leads…
Blog Less is More in Calls-to-Action on Dealer Websites 8 Likes
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