Joelle Felice Paige's Likes

Why Customers Are So Defensive

Why Are Customers So…

Blog Why Customers Are So Defensive 5 Likes

Empowered Employees Bring Higher Levels of Customer Service

“The customer is always right” has been the trademark phrase used by…

Blog Empowered Employees Bring Higher Levels of Customer Service 6 Likes What's The Worst Thing That Could Happen Today?

Blog What's The Worst Thing That Could Happen Today? 9 Likes Fill the Gaps in Lead Generation with Chat

One of the most disturbing trends we're seeing on dealer websites is…

Blog Fill the Gaps in Lead Generation with Chat 2 Likes Are You Available When Your Customers Are?

The internet has changed our world. The concept of "business hours" has…

Blog Are You Available When Your Customers Are? 4 Likes Less is More in Calls-to-Action on Dealer Websites

The past two years has seen a decrease in the number of website leads…

Blog Less is More in Calls-to-Action on Dealer Websites 8 Likes The Feed Is Not The Feel

Blog The Feed Is Not The Feel 4 Likes

Car Sellers Refine Pitch to Women

Among Millennials, 53% of Car Buyers Are Female

By A.J.…

Blog Car Sellers Refine Pitch to Women 3 Likes 5 Signs Your Employees Dislike You BY JAYSON… Your goal as a manager isn't to be each employee's best friend, but it also isn't to be feared and reviled. Here are a few outward signs that may indicate your employees see you as a bad boss. In… Discussion 5 Signs Your Employees Dislike You BY JAYSON… 4 Likes Where do inspired people come from?

Have you ever noticed that some of the most inspired people that you ever meet are the ones that have been challenged the most. Sometimes they are born with something that sets them apart from…

Blog Where do inspired people come from? 6 Likes

Buyers are Liars. 17 Fibs that Buyers Tell "Buyers are Liars" is a favorite phrase of a Sales VP I know, and she's RIGHT! (Here's a funny article from a posting on Motor Trends Blog) One afternoon I upped (approached) a man in the Trucks… Discussion Buyers are Liars. 17 Fibs that Buyers Tell 2 Likes The Stay Family Tragedy - dE Supports The Cassidy Stay Fund

6 of the 7 family members of the Stay Family were taken from our community in a horrific and…

Blog The Stay Family Tragedy - dE Supports The Cassidy Stay Fund 3 Likes Strong Leaders Serve

Blog Strong Leaders Serve 8 Likes

Are You of a Mind(set) to Grow?

synapses

Professor Carol Dweck of …

Blog Are You of a Mind(set) to Grow? 3 Likes For Employees, Recognition Trumps Money

In case you weren’t aware, this week is Automotive Service Professionals week.…

Blog For Employees, Recognition Trumps Money 5 Likes

Women's Reviews - Accelerating Sales at Your Dealership

Today’s Women’s Wednesday focuses on women’s reviews, and why they MUST be a critical, daily and intentional component of your business practice – both with the sales team and in the service…

Blog Women's Reviews - Accelerating Sales at Your Dealership 3 Likes Every Dog. Every Time.

video Every Dog. Every Time. 8 Likes Stop Receiving The T.O.

Blog Stop Receiving The T.O. 8 Likes Ups and Downs.... I have been in this business (on the floor and licensed) since Feb and I just ran into my first really difficult and mentally challenging day on Saturday. Set myself up for great success to have 4 p… Discussion Ups and Downs.... 6 Likes

The 6 Factors That Impact Where Women Get Their Car Serviced

With this Women’s Wednesday we will focus on the Service Drive at your store.

Women buy a car about once every 6-7 years, but they visit the service lane several times a year. The good…

Blog The 6 Factors That Impact Where Women Get Their Car Serviced 4 Likes Sometimes 1 is all you need

It’s just after 5 A.M. and I’m really…

Blog Sometimes 1 is all you need 7 Likes

Joelle Felice Paige's Likes

February 2015

September 2014

August 2014

Among Millennials, 53% of Car Buyers Are Female

July 2014

June 2014

May 2014

April 2014