There are a number of good reasons for operating an ethical and legally compliant dealership, not the least of which is staying out of a courtroom.  Perhaps the most important - and most often…

     Vilified, customers petrified of an industry wrought with ne’er-do-goods;

Loathed and convicted of…

Making 'Em Thirsty

     Auto sales, any sales really, is a people business.  It is about identifying a customer's wants and needs and…

     “There are two reasons people fail in the car business; they’re either lazy or they’re stupid.”  Those were the words of wisdom and inspiration I was given in a letter…

7 Habits of Completely Useless Managers

Due to the overwhelming response to The 7 Habits of Largely Ineffective Salespeople I was compelled to write a…