When’s the last time you got into a fight? If you work in the…

I'm a big fan of collaboration. Always have been and always will be.…

In many dealerships, the thought of putting together a compliance program is…

I bet…

Everyone talks about change, but few people embrace it. Change is growth, and growth is positive and unavoidable. If you don’t change, the world will change without you and leave you behind. In…

Here’s your dilemma: One of your top performers--maybe a vehicle sales consultant, maybe a service advisor, maybe a technician, maybe an F&I producer--just advised you that he really wants to…

Let's face it. Klout is, for all intents and purposes, just a way for people to bolster…

It seems an overwhelming majority of participants on this network are obsessed with social media channels. While I feel they play a role in a good overall marketing…

I was chatting with a social media marketing buddy of mine in Dallas earlier today when he told me a funny story. He knows that…

Accountability...It is more than a fancy six…

If this doesn’t make you think about how your dealership does business, I don’t know what will.

News broke this week about a dealer and 9 of his employees that were…

We are compiling a list of Google+ accounts for anyone in the automotive industry. Testing shows that Google+ relies…

Studies indicate that a child will hear the word NO anywhere between…