Is The Road to the Sale Obsolete?

A lot of conversation these days by 'New Age' - 'Next Gen' - car people saying the 'Old School' sales processes are no longer valid…

Grand Theft Auto – How Citizens Fought for the American Dream

May 14 and 15, 2009 – two days in which Chrysler and General Motors, with the help of the government, literally…

Yeah, I said it:  GM’s Internet lead response measurements are wrong-headed. …

When you think about all that goes in to creating a professional in the auto industry, what comes to mind?  Usually…

"Outraged - How Detroit and the Wall Street Car Czars Killed The American Dream" is now available on Amazon, Barnes & Noble and on Kindle(links below). For more information,…

As a sales rep, our day started with a quick twenty minute meeting at 9 am sharp. If you were late you missed the meeting and had a talk with the manager later.    

The F&I…

Buyers and the lies they tell:  Buyers are not all liars.  In fact, most will be straight up with you but often times we…

(alternatively titled: "I never want to see a screwdriver again."

I've been surfing the internet again. 

This usually ends in one of two ways.



A)…

Here is a post from a course I teach to prospective salespeople. It never ceases to surprise me how little most people understand about the profession of selling. Properly grounding…

You Are…