Exclusive Interview with Anne Fleming of Women-Drivers.com

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Blog Exclusive Interview with Anne Fleming of Women-Drivers.com 5 Likes Customer Loyalty --- Will you still love me… Today Customers come into your dealership relate with a business person or two, purchase a vehicle, or purchase a service, and leave “satisfied.” You made a sale. Slam, bam, thank you mam! Will y… Discussion Customer Loyalty --- Will you still love me… 1 Like How Microsoft Almost Gave Its Business To Google

Frequently, I write about how dealerships (or any company for that matter)…

Blog How Microsoft Almost Gave Its Business To Google 1 Like

How Being Delusional Can Make You More Productive

I came across an…

Blog How Being Delusional Can Make You More Productive 9 Likes Bridget Everett

Member Bridget Everett 5 Likes Who is the Next Big Automotive Trainer?

For those of us who have been in the automotive business for more than 30 years certainly have heard of Zig Ziglar, Joe Girard, and Jackie B. Cooper.…

Blog Who is the Next Big Automotive Trainer? 8 Likes Ten Truecar Scholarships To AutoCon2013 To Be Awarded

Blog Ten Truecar Scholarships To AutoCon2013 To Be Awarded 8 Likes Google+ Ditches Zagat Ratings, Returns to Consumer Friendly 5-Star Ratings

Google can’t seem to make up their minds. That being said,…

Blog Google+ Ditches Zagat Ratings, Returns to Consumer Friendly 5-Star Ratings 2 Likes

Pick A Side

In life, as well as sales, you have to pick a side-the side of clarity or one of confusion. Legendary Green Bay Packers coach, Vince Lombardi used to say, “It’s hard to be…

Blog Pick A Side 9 Likes Disney Rules That Can Make Your Service Magical

Disney is beloved the world over and is recognized as a premiere family…

Blog Disney Rules That Can Make Your Service Magical 4 Likes Moving Forward with Penguin 2.0

There are those who were hurt by the recent Penguin 2.0 update by Google. If your rankings…

Blog Moving Forward with Penguin 2.0 1 Like Lost - Bought Elsewhere

Lost! Bought Elsewhere

Famous last words from the…

Blog Lost - Bought Elsewhere 4 Likes

Dealer Looking for a Call Center

We are looking for a call center that will call a given group of customers that qualify…

Blog Dealer Looking for a Call Center 7 Likes Joe Webb and The Girls!!!

Anyone else catch the main page here on DealerElite today? Joe Webb was playing Where's Waldo in the featured women's section on my main page. Can you find Joe?…

Blog Joe Webb and The Girls!!! 5 Likes

Automotive Sales Training - Are You Lucky?

Do you believe in luck? Do you consider yourself a lucky person or are you waiting for your ship to come in? There is a difference between luck and randomness. You should create your own luck and…

Blog Automotive Sales Training - Are You Lucky? 1 Like Julie Shipp

Member Julie Shipp 2 Likes Mind Your Own Business or You Will Not Have a Business to Mind!!!

It is a time, to have a true game plan, for your dealership!!! Understand, no matter what your game plan is, you must remember, all people rely on your…

Blog Mind Your Own Business or You Will Not Have a Business to Mind!!! 3 Likes How do I word a letter letting a client know… I'm trying to figure out what the best wording would be for a letter sent to a client letting them know that they are getting a survey from corporate after their service appointment. Hopefully, they'… Discussion How do I word a letter letting a client know… 2 Likes Educate, Advise, Entertain...Oh, And Be Human!