Chris Saraceno's Likes
August 2012
After going in an out of dealerships for over 20 years, you start to see ( like superman sees through buildings) the good, the bad and the ugly without even looking for it. Each store has it's…
Blog The recipe to be the BEST. 2 Likes From the NCM Institute Blog: Can Your Managers Lead Your Automotive Dealership Forward? Blog From the NCM Institute Blog: Can Your Managers Lead Your Automotive Dealership Forward? 3 Likes Mix Up Your Facebook Posting ToolsAll too often I see dealers (and just about everyone else) posting images multiple times in the same day using a…
Blog Mix Up Your Facebook Posting Tools 7 Likes Tips to Optimize Your Dealership’s Google+ PageSo you've created your dealership's Google+ Brand Page in preparation for the move from Google Places to Google Plus Local...but now what? Here are some tips for optimizing your dealership's…
Blog Tips to Optimize Your Dealership’s Google+ Page 3 Likes Careers Have an automotive job opening? Have immediate access to some of the best minds in the industry when you place an ad for free. Let us help you find your next ELITE employee. Need an automotive job… Page Careers 8 Likes Tim RiceSeems whenever whatever company I was working for placed an ad for a service writer, I would get a deluge of resume's, phone calls and people walking in.My first test for them was the application.…
Blog Service Writer Number 1 skill 1 Like From the NCM Institute Blog: Do You Know What You Don't Know?That probably sounds like a funny question, but it’s a very important one to those of us on the NCMi faculty. Many times our instructors have had managers show up for a class, some unwilling, who…
Blog From the NCM Institute Blog: Do You Know What You Don't Know? 1 Like The Secret To Handling A Customer That Says “No!”People generally don’t like hearing the word “no”.
“Is there any milk left in the fridge?” “No.”
“Have you made these copies for me yet?” “No.”
“I can see you really like this…
I don’t…
Blog Take An Up Bus Rider And Turn Them Into An Up Bus Driver 4 Likes A Place for the Truth? The truth is, I think, that …
We all know it's impossible to make every customer happy. There are often confusions in the automotive industry that…
Blog Any Customer Complaint Can Go Viral 7 Likes Tear Down These Walls: 7 Exceptional Strategies to Double Your Customer Count The walls are a physical barrier. The walls also represent a conceptual…
Overview
We often forget the best clients are the sold clients in our CRM's.…
Blog The easiest client to sell to is the one you have already sold 3 Likes Robin Cunnigham When it comes to our data and how it affects our business, how we can and must…
Having looked back over…
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