Chris Saraceno's Likes

June 2012

Your Customers are Not that into You! Tips to gain them back!

Do you hate seeing that your customers have unsubscribed from your email list? Do you loathe seeing them “unlike” your fan page. Do you cringe when your customers are no longer your Tweeps? Well,…

Blog Your Customers are Not that into You! Tips to gain them back! 4 Likes New Vehicle Customer Study Reveals Top Sources for Automotive Buying Decisions

One of the most thorough studies of what influences auto buyers was just released this week and the

findings point to the importance of human…

Blog New Vehicle Customer Study Reveals Top Sources for Automotive Buying Decisions 1 Like

May 2012

Ralph Paglia

Member Ralph Paglia 8 Likes Building Trust = Higher Gross W/ Fran Taylor

video Building Trust = Higher Gross W/ Fran Taylor 5 Likes Peanut Butter & Jelly - Service Advisor Trai…

video Peanut Butter & Jelly - Service Advisor Trai… 4 Likes Customer Service Excellence.mov

video Customer Service Excellence.mov 1 Like People say the darnedest things, don't they.

We hear many things in Service.

Stand on any Service Drive on any given…

Blog People say the darnedest things, don't they. 1 Like And WE Make Too Much Money?

I do not think I can stomach reading another article or blog post of…

Blog And WE Make Too Much Money? 12 Likes Menu, Schmenu

A few months ago I asked a shop owner and master technician to review an…

Blog Menu, Schmenu 1 Like 2012 Automotive Special Finance

2012 Automotive Special Finance

Banks are buying again and they are buying deep. Sub Prime Business is back and it is extremely profitable. I work with dealerships all over the country and…

Blog 2012 Automotive Special Finance 3 Likes Tips on using Foursqaure for your Dealership

This past weekend my brother was in town visiting and the moment he walked into any store or bar he exclaimed, “Oh! I gotta check-in on Foursqaure! There might be deals!” According to…

Blog Tips on using Foursqaure for your Dealership 1 Like Who Runs the World? Girls!

At my parent’s house my mother has a plaque that reads, “En esta casa canta el gallo pero manda la gallina.” For my non-Spanish speaking readers, it…

Blog Who Runs the World? Girls! 4 Likes Season, Set, Sear,Serve,Sold!

video Season, Set, Sear,Serve,Sold! 4 Likes Remember When You Bought Your First Car?

My first car which I purchased was a 1977 White 4-Speed Toyota Corolla. It wasn’t the nicest looking vehicle anyone has ever seen. As a matter of fact, it was what people today would call a…

Blog Remember When You Bought Your First Car? 3 Likes Robin Keller

Member Robin Keller 2 Likes Top Blogs and News for Auto Dealers: May 21 - 25

The most trusted name in live…

Blog Top Blogs and News for Auto Dealers: May 21 - 25 3 Likes Ralph Paglia on "Auto Dealer Live" Today!

Blog Ralph Paglia on "Auto Dealer Live" Today! 2 Likes Take the First Step to Phone Excellence

Step #1

Never allow your staff to choose between a customer in person and a…

Blog Take the First Step to Phone Excellence 3 Likes Train With A Funnel Not A Hose

A 3 year old has around 900 words in his vocabulary; over the next 15+…

Blog Train With A Funnel Not A Hose 5 Likes dealerElite: Developed to be an Automotive e… We would like to thank all our members for maintaining focus on motivational, educational, & inspirational discussions, blogs, and videos! dealerElite is a No self promoting Zone! (Yes: Video Te… Discussion dealerElite: Developed to be an Automotive e… 20 Likes With Axis, Yahoo May Have Just Become Relevant Again