Chris Saraceno's Likes
May 2012
It's just common sense that having less accidents and injuries means reductions in work comp insurance costs. Less accidents and injuries also translates to less absences and more productivity in…
Blog Safety Inspections Are Good for Profits 3 Likes Brittany Walker-Cooper Automotive service and repair is a $215 billion a year industry. Change is…
Over the last 15 years, NCM Associates has provided hundreds of educational programs that delivered unparalleled training to thousands of dealers, general managers and department…
Blog Leaders are made...not born! From NCM 2 Likes Turbo Tip #6 Put the "Email Blast" in the Pa… I was visiting a dealership repair center recently, and while sitting in the…
It was…
Blog Rise and shine…Scraps are for losers! 3 Likes Is Your Dealership Performing Service Walk-Arounds?I personally can't imagine not performing a walk-around. A walk-around is where I start building rapport with my customers and most of all start my upselling. Also, when you have your customer…
Blog Is Your Dealership Performing Service Walk-Arounds? 6 Likes "Stop believing your customers! You're too nice!"I want to touch on something I'm starting to see in my dealership.…
Blog "Stop believing your customers! You're too nice!" 12 Likes Mastering The Steps To The Sale VS Just Doin… I was just thinking about something…
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