Lazy is not a normal state of a person but one that is educated, encouraged and allowed.   Walk into any company with lazy staff and I assure you someone in the organization has educated,…

Social Media Facebook Tip #104~Spread the Holiday Cheer!

The holidays are the perfect time to make contact with business friends and clients via social networking. Make sure to post a…

I've written multiple pieces on how to properly set up and maintain your Google Places listing and account, but haven't touched on the mistakes you could be making, hurting your…

“What’s done in the darkness will always come to light.” Many fallen…

At the Sonic Dealer Academy we used an article titled, “Simple Techniques to Grow Your Business,” as a teaching tool. This article was authored by Duane “D.J.” Sprague who, at the time, was the…

Another night of being up late...thinking about work, personal life, work...and of course this whole TrueCar debate.  I'm not sure if this it's a good or bad thing that for the past two hours I…

Those of us who have been around the retail automobile industry will sooner or…

We have had our share of drug addicted employees over the last year. Many were productive salespeople and kept their problems from being our problems, except when they didn’t. That is when we…

What’s rational about buying? NOTHING. In sales, we work in a…

Jim,

I couldn't agree more!!! The business model True Car,Zag and others like them operate under is flawed because the only person that truly wins is them.

Does the…

I received this email about eight hours ago from an employee of DealerTrack.  They asked me that I kept it discreet so I will not be mentioning who it was that sent this to me.  It is amazing that…

Yesterday I conducted an interview with Scott Painter, CEO of TrueCar.  I asked him some tough questions and he candidly provided the answers. Answers that I didn't always agree with, but he did…